Crash Champions #0834 Spring Hill

4.4 (136reviews)
83%
6415 US-19,  New Port Richey,  FL  34652

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (136)

My Experience

Likely to Recommend

Repair Quality

I had a great experience!

Customer Service

Great customer service!

Returned Clean

My Experience

Best work I have seen in Florida. Crash Champions number 1 for all collision work. Excellent communication step by step. Beautiful finished product. Thank you for bring my car back to me.

My Experience

Love my new car! You guys did an amazing job! Thank you! CS is stellar!

Likely to Recommend

Tell on their next bang up.

Repair Quality

I was well informed every step of the way and all conversations had were with amazing people. Mike Mello handled my car with great care. And your front desk person Emily was amazing in her customer service.

Customer Service

See first comment.

My Experience

The repairs and Rocco were amazing. Rocco was very informative every time he called. The down fall was when we dropped the car off for repairs, we thought we were picking the rental car up from the drop off place. We had to wait for someone from enterprise to pick us up and then drive us about 20-25 minutes to their office. Once there everything went extremely smooth.

My Experience

Looks good

My Experience

Orange peel and time to get my car back

Likely to Recommend

Repair Quality

Customer Service

Again orange peel on doors

My Experience

The process took over a month, and the updates provided were not accurate. I was given 3 December, then 4 December, then the end of the week, then Monday or Tuesday., And finally, I got it back on Wednesday. And the paperwork that I got for the car is somebody else’s paperwork, so I have to go back and drop this off tomorrow and get my paperwork along with being billed for $156 which I never approved and I’m working through GEICO to get that refunded to me

Likely to Recommend

Repair Quality

Customer Service

My Experience

Delayed completion time with excuse after excuse resulting in me having extend my rental vehicle and pay out of pocket while my car was being repaired. When I questioned the delay; it was said that the shop could not find a fog lamp to complete the repair. I quickly called the Audi dealership and found 6 of the exact OEM replacement part. In fact, Audi offered to overnight the part to the shop so they could complete the project. This shop lacks competence and effort and should not be considered a preferred vender by any insurance company.

Likely to Recommend

Repair Quality

I have not driven it very much but it all seems to be great! There is a loud noise when I start the car from the back like a loud boom like a stereo. I have heard it 3 times but need to check it out again. Sorry I don’t know how to describe it

Customer Service

Could have had a few more updates but basically ok

My Experience

I am missing the tow hook cover on the front of my car and the paint is chipped already from someone putting the plastic wheel well thing.

Likely to Recommend

Repair Quality

Had my car for 2 weeks. When I got it back it was a terrible job paint looked wavey..took it back and after a week they didn't remove car from facility during hurricane and now it is a total loss.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great work, and I was kept informed about the progress.

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

I was kept informed about what was happening with my car and I was given constant reminders about how long it will take

Likely to Recommend

Good job

Repair Quality

There seems to be paint overspray all over the sides of my vehicle. When you rub your hand down the surface it feels like sand paper. It also gives a little bit of a dullness to the paint finish.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean