Crash Champions #0835 Ocala

4.8 (1,012reviews)
97%
4380 NE 36th Ave,  Ocala,  FL  34479

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,012)

My Experience

Michael did an amazing job in my vehicle. The quality of the work and the cleanest of the vehicle was as expected.

My Experience

Very nice job and employees were very nice

My Experience

Matthew was very detailed about what needed done and explained the whole process . Was very attentive with updates on vehicle . The ladies at the front desk were awesome and very pleasant .

Likely to Recommend

Repair Quality

Thank you to Matthew and the team

Customer Service

My Experience

everyone was fantastic, , Rich explained everything to me about the car , parts and cost . My Rav 4 looks great , did a nice job cleaning it . I appreciate it very much , Denise

Likely to Recommend

absolutely

Repair Quality

great job, done on time and even cleaned my car

Customer Service

very friendly and informative

Returned Clean

My Experience

Your weekly/biweekly updates are fantastic. Took longer than I expected but the updates kept me from guessing. Made the wait easier.

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Car looks amazing better tsuper easy and quick. Matt was amazing to deal with will be back again!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Quality work and customer service

Repair Quality

Customer Service

My Experience

Thank you for the super job and the detailing and the service on my Volvo. I did have one surprise when I got it back- Apparently large Black ants love clear coat fumes or something else about the process. The car is full of them.🐜🐜🐜🐜🐜🐜🐜🐜🐜

Likely to Recommend

They did great work

Repair Quality

Came out perfect

Customer Service

Very polite and answered all my questions

Returned Clean

Likely to Recommend

Repair Quality

I was very satisfied with the results of the work that was done

Customer Service

Would like to had gotten my rear bumper painted as discussed on the day I dropped off my truck.

My Experience

I had great personal attention right from the top with Rich and everyone there coordinating my repair and working with my insurance. I am very happy with the work done on my car.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I took my car here because insurance recommended but I feel communication and quality of work could be better. My mom took her Jeep Gladiator and she had very positive things to say so I was disappointed in my experience.

Repair Quality

Concerns that there is going to be further issues due to the work done. Again gap in cover of light on fixed side more than on side that did not need fixed. Co worker told me light seems further back than original light.

Customer Service

Felt as if communication about the delays on getting parts could have been communicated better. When I called because I had not heard anything on the day I was told I would, I felt as if Tiana, the person I was to speak to was annoyed I called and short with me. Concerned about the work on my car. There are spaces that are bigger on the light they fixed than the original light they did not fix. Concerned there is going to be water damage from the gaps and the light they fixed seems further back.

My Experience

Everyone was so nice. I will definitely recommend you.

Likely to Recommend

Repair Quality

Wet good job and timing

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Most definitely would recommend them just super nice folks

Repair Quality

Super friendly folks who work and manage this place. Just all around nice folks

Customer Service

Just very professional very upfront

My Experience

Truck smells like urine! Drives worse than when I dropped it off for an estimate

Likely to Recommend

Repair Quality

Customer Service