Crash Champions #0835 Ocala
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
When I called to find out the status of my car, it took the company 2 days to get back to me.
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was satisfied with the service from beginning to end. Everyone was pleasant and very professional.
My Experience - 5.0/5.0 -
Very nice, professional and timely
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
The things crash Champions did were excellent the people there were very friendly and did a great job but I was not put back to a whole with what was done they're right front fender was injured before but then it was fixed and after I got hit it was injured again and it was left undone
Customer Service - 4.0/5.0 -
The work that was done was excellent it's just I was not put back to whole again
My Experience - 5.0/5.0 -
Keep up the great work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work.
Customer Service - 5.0/5.0 -
Honest and polite
Returned Clean
My Experience - 5.0/5.0 -
Tracy snd your office team were terrific. The car looked great after the new lower bumper and light were attached. It was all done very efficiently and we appreciate your efforts. Thank you again..
Likely to Recommend - 5.0/5.0 -
It’s our pleasure to do so.
Repair Quality - 5.0/5.0 -
Everyone was very pleasant and accommodating to deal with. Tracy found an aftermarket replacement bumper before I got home. She is so sharp! The turn around time was great. Your office staff is great. And applause to your fix it folks because the Repair and paint looked great. And thanks for washing the vehicle!
Customer Service - 5.0/5.0 -
Already explained.
Returned Clean
My Experience - 5.0/5.0 -
couldn’t ask for more professionalism
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
They could have told me my tail lights weren't working, otherwise they would've been a 10.
My Experience - 5.0/5.0 -
Felt like my vehicle was fixed in a timely manner and I am pleased with the job. Also I felt like I was always informed of the progress of when it would be done. All the employees I dealt with gave me awesome customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
You guys are unreliable
Repair Quality - 0.5/5.0 -
You revised the estimate upwards $1,200.00 after you signed the agreement. Either you don't know how to estimate or you were scamming. Also you were several weeks late in delivering the vehicle.
Customer Service - 0.5/5.0 -
The only reason that I didn't go ballistic during this ordeal was that someone else was paying.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All appears to be in good order. The work looks well done. Thank you for your excellent and professional communication set up and accessibility when I reached out with questions. I would 100 % recommend your shop to anyone needing repairs. Thank you!
Customer Service - 5.0/5.0 -
Excellent!
Returned Clean
My Experience - 5.0/5.0 -
Kept me up to date in the progress of the job. More than that, the entire group was very attentive about keeping me up to date on the progress of the repair. An outstanding group of people.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff was knowledgeable and kept me up to date on the progress of the work.
Customer Service - 5.0/5.0 -
See previous comment
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did a great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Extremely professional in all aspects of the Repair. The repair work is perfect. I would like to make mention that there’s a gal there her name is Debbie and she does an absolute phenomenal job in communicating throughout the entire repair process! This is huge in today’s world. Communication is Key in today’s world. VERY refreshing!! Well done, Debbie!!!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Mike and the rest of the people at the Ocala location were awesome to work with. I would highly recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
One of my safety features seems to be accidentally turned off but otherwise the repair seems like very great work!
Customer Service - 5.0/5.0 -
The front staff personnel were extremely nice and helpful and they kept me informed throughout the entire process through text messages.
My Experience - 5.0/5.0 -
This is the second time that I needed help from crash champions. The first time it was Lyles. I am thrilled and so happy with the service you provide to your customers! On time, courteous, professional, an excellent job and very knowledgeable. You rock! Thank you very much for all you do! Myriam A. Reulen
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very courteous staff and great experience. Kept me informed through text and work is done extremely professional.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very good customer service Would recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Great job guys