Crash Champions #0835 Ocala

4.8 (1,028reviews)
97%
4380 NE 36th Ave,  Ocala,  FL  34479

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,028)

Likely to Recommend

Repair Quality

Customer Service

Regular updates. I felt completely informed with everything that was being done and a professional and friendly manner.

My Experience

I was told my car was showing codes for ABS and that it would be taken into the dealership for repairs. Before I even made it home, the lights came on for ABS. In addition, the car was driving funny after the accident, this is why the car was towed in and car is still pulling to the right. Doesn't feel right at all. Not a satisfied customer but this was the only shop on State Farms preferred list that would touch the frame damage. Felt I was offered an empty promise of having my car returned to me in pre-crash condition, only to lied to. Have reported these issues to the insurance company who will be in touch. I was hit from behind by someone going 55 mph as I was stopped at a stop sign, my car had zero issues prior to this accident as it is a one owner, purchased straight from the showroom floor and has been serviced and garage kept. No warning lights and certainly not driving in the manner it was post accident and the way it was returned to me. Who doesn't let someone test drive the car before signing for and paying their deductible. Now I know why they wouldn't allow it. They should be ashamed!

Likely to Recommend

Would highly recommend!

Repair Quality

Excellent service!

Customer Service

Very pleased!

Likely to Recommend

Repair Quality

Excellent

Customer Service

Returned Clean

My Experience

Staff was extremely helpful. Great experience and easy.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone was professional, it was a job well done. I appreciate the patience and text keeping me informed! Great experience! 😊👍

Likely to Recommend

Car looked good.👍 😊

Repair Quality

Very professional! Kept me informed. Did a good job.👏 👍

Customer Service

Returned Clean

My Experience

Truck looks like new and got it done ahead of schedule thank you

Likely to Recommend

Repair Quality

Customer Service

My Experience

I’m super impressed with the attention to detail , Promptness and communication. I will never go anywhere else. Thank you

Likely to Recommend

I would not take my vehicle to anyone else

Repair Quality

The team kept me Informed Fo The progress of My repairs. The job was complete with th upmost attention to detail. Looked like it Came off the show room. Thank you Crash Champion. Other should bring their repairs to you

Customer Service

The team cares

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Mis. Tracy and the crew was amazing. My truck look excellent. To me they number 1 in Ocala

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

My son Matthew Murphy is the actual owner. I am like his secretary. I make calls and all that stuff.😊. You were referred to us by Ken Davis auto and he was right! We are very happy with the customer service and the repair job looks great! Just got the car back today but we don't expect there to be any issues. Thank all your team for a job well done!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They are very good

Customer Service

My Experience

They did a very, very good job on my car and it was completed when they said it would. Office staff are excellent in her customer service, was was good and answered every question I had. Overall I would give you guys a A+

My Experience

Amazing job

Likely to Recommend

Repair Quality

Customer Service

Returned Clean