Crash Champions #0835 Ocala
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Thank you for the excellent service.:the text message updates were great. Our vehicle was finished ahead of schedule. Everything was excellent
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 3.0/5.0 -
Friendly service and excellent communication great but 10 on end result is extremely important.
Repair Quality - 3.0/5.0 -
Communication was great throughout process but the end result left with noticeable dent still in back instead of replacing bed door and new dent in left corner panel-I’m guessing during installation to replace. There were a few spots when vehicle was picked up that had black smudge marks on left corner panel It looks like that may have been part of the installation too. I’m not sure what the large white smear on driver seat that needed to be asked to removed.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Steph handled everything and throughout it all she was professional, kind and an absolute pleasure to work with. Crash champions did an absolutely phenomenal job. I'd never go anywhere else. Thank youu!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good work! So far very satisfied with the timeliness and quality of the work done to repair my fender bender. Thanks very much!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Friendly and competent staff. Their work looks good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good service and quality of repair
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
You can clearly see the gap where the bumper connects to the side panel. It does not match the other side. Not happy about it
Customer Service - 2.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I recently had my Toyota Highlander repaired at this shop, and I could not be more pleased with the experience. The entire process, from initial estimate to completed repairs, was handled with professionalism, efficiency, and exceptional customer service. The repairs were completed within just a few days, and the quality of workmanship exceeded my expectations. Communication throughout the process was excellent, and the staff made sure every detail was addressed promptly and professionally. One thing that truly sets this shop apart is the confidence they have in their work, backed by a lifetime warranty on the repairs performed. That level of commitment and accountability is rare to find. I highly recommend this shop to anyone seeking high-quality repairs and outstanding customer care. New Lifetime Customer Kari
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looked great. Replacement done with factory parts.
Customer Service - 4.5/5.0 -
Took a little long to get a call back.
Returned Clean
My Experience - 5.0/5.0 -
Wade did an exceptional job thank you. Drop off and pick up was very professional and all questions answered.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job by Wade. Extremely complex repair that was done with care and thoroughness. Kept aware of every step along the way. Extremely satisfied!
Likely to Recommend - 5.0/5.0 -
Great job
Repair Quality - 5.0/5.0 -
Wade was awesome
Customer Service - 5.0/5.0 -
Kept up to date on the repair!
My Experience - 5.0/5.0 -
Loved everything they did! Thank you, Wade!
Likely to Recommend - 5.0/5.0 -
I would highly recommend them to anyone that needed any car repair
Repair Quality - 5.0/5.0 -
Excellent service, very pleased with the repair. Was pleasantly surprised how they cleaned and waxed my car.
Customer Service - 5.0/5.0 -
The service rep was very nice. Very professional and helpful. I think her name was Stephanie.
Returned Clean
My Experience - 5.0/5.0 -
Thank you for all the hard work that went into the repair
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job! Can’t even tell where it had been damaged.
Likely to Recommend - 5.0/5.0 -
I would definitely recommend them to my friends.
Repair Quality - 5.0/5.0 -
Crash Champions did a great job! I can’t even tell where the work was done. And they were done ahead of schedule. A win-win!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks like it never happened
Customer Service - 5.0/5.0 -
Customer service was excellent