Crash Champions #0841 Lutz
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did quality work and even though we ran into a few problems at the end, the team helped work through the issue so I could get my truck back. After having the truck back for week, the work that was done was amazing and like the damage had never happened.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Regular clear communications on progress and timing.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great experience, communication and service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was somewhat surprised by the initial assessment and estimate ($5,000+) but upon completion the final price was > $7200.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Somewhat surprised at the total cost of a minor accident (dented front bumper, no airbag activation) especially the additional charges (>$1500) for calibration
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I want to give a shout out to the Crash Champion’s team for being so wonderful during this endeavor. The team displayed such professionalism and kindness during a stressful time. I specifically want to give recognition to Mr. Stephen Wilson, he was absolutely fantastic with keeping me informed on the progress of my car, he was so unbelievably kind and he did an amazing job explaining everything I needed to know. I never once had to worry if I was in good hands because he and the rest of the team were on top of everything.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0 -
Awesome job!
Customer Service - 2.0/5.0 -
Fail to do what was promised, I gave suggestion of how to deliver good customer service. The suggestion was followed.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
open communication and solid workmanship
Customer Service - 5.0/5.0 -
Jarod was on point, with constant updating
Returned Clean
My Experience - 5.0/5.0 -
I had an excellent experience with Crash Champions. They repaired my Tesla professionally, kept me updated throughout the process, and the quality of the work exceeded my expectations. The staff was friendly, knowledgeable, and made the entire repair process smooth and stress-free. My vehicle looks like new again. Thank you for the outstanding service!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am extremely satisfied with the expert repair. The work was flawless! Thank you for your professionalism, attention to detail, and outstanding service. I truly appreciate the excellent job you did.
My Experience - 5.0/5.0 -
Thank you everyone for such a wonderful experience and fixing my car. It looks as good as the day I first bought it from the dealership 9 months ago. Hopefully I won’t have to be back, but if someone ever crashes into me again you will be my first choice to repair my car!!