Crash Champions #0841 Lutz
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 0.0/5.0 -
There are white boot/shoe prints on the inside of my vehicle that were not there when I dropped my vehicle off. Also, the plastic protective piece that was applied to my bumper has bubbles underneath, which means that all of the bubbles were kit pushed out when attached to the vehicle.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
The only items of concern after I picked up the vehicle were white boot prints on the interior passenger floor and bubbling on the protective adhesive for the bumper. I have discussed these items for Crash Champions.
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
I was extremely satisfied with the way crash collision handled my situation with my truck. Text me every other day. Let me know how the truck was doing and getting it done three days before it’s two days. I would definitely definitely recommend crash collision to everyone. They did a great job. The staff were very friendly And everything. There’s nothing bad I could say about him well done and I’m glad you’re close to us have a great day.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a fantastic job. They were professionals text messages every day. Let me know how the vehicle is doing, and it was done three days before the date of completion. I would highly recommend crash collision to friends and family
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was completely satisfied with my repair to my Hyundai. Raffe was great in explaining the repair, the costs and my choices. He kept me updated on repair. I will highly recommend your services to my friends and family members. Thank you to all your staff Crash Champions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Raffe was very nice and made sure everything went smooth. Bumper looks very good.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service. The repair work is immaculate.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very good experience
Repair Quality - 4.5/5.0 -
Had several clear coat bubbles they had to fix.
Customer Service - 5.0/5.0 -
Excellent communication
Returned Clean
My Experience - 5.0/5.0 -
Outstanding job. Raffe could not have done a better service
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Crash Champions were accommodating and professional in every respect. Would recommend!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
THANX, the repairs were top notch. Stephen H. Joyce.
My Experience - 5.0/5.0 -
Customer service is very friendly and very helpful. I will definitely be using this facility again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Once I was able to get a hold of your agent, I was able to set up my car to get repaired with no issues.
Customer Service - 5.0/5.0 -
Again, once I was able to get a hold of my case agent everything went very smoothly
My Experience - 5.0/5.0 -
I liked that they kept me updated at all times during the repair. I appreciated that they vacuumed the truck for me as well, it was a mess.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great and fast
Customer Service - 5.0/5.0 -
Awesome
Returned Clean
My Experience - 5.0/5.0 -
Looks like a new car. But it’s a 2018
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car is 6 years old but looks like new.
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
My experience was wonderful!!! The staff were super friendly and kept me informed throughout the entire repair process. Crash Champions definitely went above and beyond.
My Experience - 5.0/5.0 -
The communication was phenomenal. Everything was done quickly and I didn’t have to be without my car too long! So grateful. I have only had the vehicle 3 months so I was heartbroken!