Crash Champions #0841 Lutz
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Y'all went above and beyond on my repair. I'm recommending you to everyone I know!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks beautiful!
Customer Service - 5.0/5.0 -
Completely satisfied with how smooth they made the process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Responsive and daily communications on the status. Repairs are almost unnoticeable.
My Experience - 5.0/5.0 -
Great customer service and attention to detail. Awesome experience and professionalism
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Front desk is awesome
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Extremely fast and efficient. My truck was back in less than 10 days.
Customer Service - 5.0/5.0 -
Really good
Returned Clean
My Experience - 5.0/5.0 -
Everyone was great. 12 out of 10.
Likely to Recommend - 5.0/5.0 -
Already have spread the word.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I would give a higher score if I could.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Upon entering crash champions, for the first time, I was greeted with a 😃 smile, but upon asking for a beer 🍺 I was told no! I was disappointed 😞 but the whole experience was awesome and I will highly recommend 👌 others to Crash champions
Repair Quality - 5.0/5.0 -
The vehicle was painted back into the specs of exactly 💯 how I purchased my truck, done in a quick turnaround manner, outstanding. I am very pleased with the work completed. I am not happy about the unprofessional manner inwhich my insurance conducted their part in the process or the dysfunctional manner in which the payment for the repair work was to be paid.
Customer Service - 5.0/5.0 -
Being the very first person literally at crash champion 🏆 walking in the door, the friendly and professionalism, was outstanding
Returned Clean
My Experience - 0.0/5.0 -
I came in to have chipping paint on my front bumper corner fixed. Was quoted around $1500. Ended up paying over $1700. Git the car home to find out the front breaking assist is not functioning. All if the safety features on the car were working perfectly when I brought the car in. I was told it would be an additional $2280 to fix the safety features, which Crash Champions disconnected or broke. I was never in formed of this additional charge. I would not have got the bumper fixed if I knew I was going to be returned an unsafe vehicle. Which was previously safe before the repairs. I feel like I have been tricked. I now have an unsafe car or I pay additional $2280 TO REPAIR SYSTEMS THAT WERE WORKING WHEN I BROUGHT THE CAR IN. I have a disabled wife, 4 kids, and have not worked in a year. I need this vehicle and it's safety features in working order. - Jason
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I came in to get my bumper on my Atlas fixed. Was quoted around $1500. Payed over $1700. All of my safety features were working perfectly. Now the front breaking assist is not functioning. I was told that I would need to pay an additional $2280 to get it fixed. Not in the original quoute, and more the the cost of the repairs. Crash Champions disconnected my safety features, why am I paying to fix it? I was given a car that is not safe to drive, that was previously safe to drive before I brought it in for the repair. This is outrageous. I feel like I have been mislead and tricked. I feel like I need to leave a terrible online review, urging people to avoid this shop. I have a disabled wife, four kids, and I am out of work. I need this vehicle to survive. IF I WOULD HAVE BEEN INFORMED OF THE ADDITIONAL COST, THAT WAS MORE THEN THE REPAIR OR THAT I WOULD BE GETTING A CAR THAT WAS NOT SAFE TO DRIVE, THEN I WOULD NOT HAVE GOTTEN THE COSMETIC REPAIRS. -JASON BURWELL