Dalton Collision, Inc. Blaine

4.9 (4,359reviews)

98%

(865) 933-9818

355 Rutledge Pike, Blaine, TN 37709

98%

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355 Rutledge Pike
Blaine, TN 37709

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About Dalton Collision, Inc. Blaine

See Photos

355 Rutledge Pike
Blaine, TN 37709

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Apply for Financing

Shop Assistant

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Serving the Greater Metropolitan Knoxville area and surrounding counties since 1991. I-Car Gold Class 25 years in a row, since 1998. Longest in the state of Tennessee.ASE Blue Seal Certifed 20 years in a row, since 2003. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners through update promise.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Motorcycle Repair
Detailing
Paintless Dent Repair
On-Site Car Rental

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Acura

Alfa Romeo

Cadillac CT6

Chrysler

Corvette C8

Dodge

Fiat

Ford

GM Electric Vehicles

Honda

Hyundai

I-Car

Infiniti

Jeep

Kia

Lexus Authorized

Nissan

Ram

Tesla

Call

Website

Reviews (4,359)

Sort By:
Newest
Rating

3,223 Customers Rated

5 Stars

69.1% Complete

(3010)
4 Stars

3.1% Complete

(133)
3 Stars

0.7% Complete

(30)
2 Stars

0.6% Complete

(24)
1 Star

0.2% Complete

(7)
< 1 Star

0.4% Complete

(19)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its exceptional service quality, outstanding communication, and impressive timeliness. Many highlight the daily text updates as a standout feature that kept them informed and stress-free throughout the repair process. Repairs are frequently described as flawless, with vehicles returned looking brand new or even better than before. Staff are widely commended for being professional, friendly, and genuinely caring. Several customers noted vehicles were completed ahead of schedule, and many expressed they would not take their vehicles anywhere else. A few customers noted isolated concerns around parts delays, occasional miscommunication, and quality inconsistencies, reflecting areas directly mentioned in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"... new. The care I received with the daily updates, the courteous staff and expert results were the best service Ive ever had anywhere. Its been a genuinely rare ..." Read more

"... Dalton Collison has worked on for us. Every time the quality of repairs and service has been Platinum. You all are absolutely the best in the business. ..." Read more

"Dalton Collision was professional and went above and beyond to ensure my Lexus was repaired and looked like it came off the showroom floor."

"The paint and body work looks just like factory, I couldnt be happier."

"Vehicle was ready ahead of schedule, which was greatly appreciated!!"

"The quality of workmanship was perfect car delivered 10 days earlier than expected will recommend dalton's"

"Vehicle looks just as good as when I bought it. Finished six days sooner than expected. Super friendly staff."

"I day late but took 2 weeks for one little scratch"

"Outstanding work and ahead of schedule."

"100% above and beyond in the communication department!"

"A very organized business. I was very impressed with the daily text updates. My Jeep looks great."

"Everything was excellent! The whole process was quick and very well communicated. All the staff were friendly and easy to work with. The repair was great quality ..." Read more

"I loved that there was continuous communication throughout the week and it seems like the damage was investigated thoroughly."

"Zero updates given. Poor communication, unsatisfied with most of this project"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... new. The care I received with the daily updates, the courteous staff and expert results were the best service Ive ever had anywhere. Its been a genuinely rare ..." Read more

"... Dalton Collison has worked on for us. Every time the quality of repairs and service has been Platinum. You all are absolutely the best in the business. ..." Read more

"Dalton Collision was professional and went above and beyond to ensure my Lexus was repaired and looked like it came off the showroom floor."

"The paint and body work looks just like factory, I couldnt be happier."

"Vehicle was ready ahead of schedule, which was greatly appreciated!!"

"The quality of workmanship was perfect car delivered 10 days earlier than expected will recommend dalton's"

"Vehicle looks just as good as when I bought it. Finished six days sooner than expected. Super friendly staff."

"I day late but took 2 weeks for one little scratch"

"Outstanding work and ahead of schedule."

"100% above and beyond in the communication department!"

"A very organized business. I was very impressed with the daily text updates. My Jeep looks great."

"Everything was excellent! The whole process was quick and very well communicated. All the staff were friendly and easy to work with. The repair was great quality ..." Read more

"I loved that there was continuous communication throughout the week and it seems like the damage was investigated thoroughly."

"Zero updates given. Poor communication, unsatisfied with most of this project"

Basil (Jeep owner) reviewed 9/4/26

Patricia (Lexus owner) reviewed 9/3/26

I'm so pleased with the repairs done on my car. They have always been so nice and caring and do great work. I will be recommending everyone to them.

Gerald (Honda owner) reviewed 9/3/26

Kasey (Kia owner) reviewed 9/3/26

They washed and cleaned the inside of my car and I thought that was the coolest thing ever. Thank you guys so much

Kelsey (Nissan owner) reviewed 9/3/26

amazing customer service! Jacob and his team are absolutely amazing to work with!!

Anonymous (Nissan owner) reviewed 8/31/26

Dennis (Tesla owner) reviewed 8/27/26

Jacob and his team did a great job explaining the process with the insurance company and keeping us informed about those issues as well as the repairs to our vehicle. The first time I went into the office in Blaine I was impressed at how neat, orderly and clean the office was. When I went through the shop itself I was shocked that it was just as clean and organized as the reception area. Even the paint booth and the paint mixing equipment were immaculate. I highly recommend Dalton Collision and would use them again without hesitation.

Sandra (Toyota owner) reviewed 8/27/26

You did a phenomenal job on my car. Very professional and pleasant experience. You even cleaned my car. Thank you all.

Anonymous (Chevrolet owner) reviewed 8/26/26

Ralph (Jeep owner) reviewed 8/22/26

Sherry (Mercedes-Benz owner) reviewed 8/19/26

Jacob was wonderful! So invested in customer appreciation! Did a fantastic job!

Valerie (Lexus owner) reviewed 8/19/26

Great communication! Friendly faces and worked with me to get repairs done with promptness. A+++

Vickey (Nissan owner) reviewed 8/17/26

Jacob and staff were very kind, made you feel like family. I’m very satisfied with the service. I took my car on Monday and it was finished on Thursday the same week.

Adelia Jane (Mazda owner) reviewed 8/17/26

The repair was completed timely and looked great I was totally pleased!

Very much would recommend Dalton.

I was very happy with my car. I was also happy with the timing of getting the work done and the car back to me. Thank you!!

Everyone was super nice!

Ashley (Hyundai owner) reviewed 8/14/26

N/a, excellent job!

Janice (Subaru owner) reviewed 8/14/26

They did a great job and finished ahead of schedule.

Nicholas (Nissan owner) reviewed 8/13/26

Jeff (Ford owner) reviewed 8/12/26

Frances (Honda owner) reviewed 8/12/26

They were professional and friendly

Jonathan (Kia owner) reviewed 8/7/26

The repair was done in a timely manner and it looks incredible from the repairs down to the detailing my car received

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view more shops in: Blaine | 37709

The average cost of auto body repair for a vehicle damaged in an accident in 2021 was $3,790.

Dalton Collision, Inc. Blaine

Get an AI powered repair cost prediction

Explore easy payment plans powered by Sunbit

About Dalton Collision, Inc. Blaine

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Reviews (4,359)

3,223 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean