Dalton Collision, Inc. Blaine
Serving the Greater Metropolitan Knoxville area and surrounding counties since 1991. I-Car Gold Class 25 years in a row, since 1998. Longest in the state of Tennessee.ASE Blue Seal Certifed 20 years in a row, since 2003. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners through update promise.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I have to say, I feel absolutely pampered, and happily surprised at the beautiful outcome of my car’s repair. It looked brand new. I don’t think it was even this shiny when I purchased it new. The care I received with the daily updates, the courteous staff and expert results were the best service I’ve ever had anywhere. It’s been a genuinely rare high quality experience. I’m so grateful that such people and such a place still exists! Thank you for caring about your customers.
Likely to Recommend - 5.0/5.0 -
Very likely
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My repaired car looks great. I’m very pleased and thankful for the communication and for all the good work that was performed. Thank you very much.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Constant communication and easy to work with
Returned Clean
My Experience - 5.0/5.0 -
Thank you guys for all your hard work. My truck looks amazing!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My truck looks absolutely amazing. Thank you for your hard work!!
Customer Service - 5.0/5.0 -
I was always kept updated on the repair process
Returned Clean
Likely to Recommend - 4.0/5.0 -
Powell location hopefully would be better option. I was told when picked my vehicle up that if I could not give them all 10’s not to even complete the survey. That was unacceptable and very poor choice for them to say to me.
Repair Quality - 5.0/5.0 -
Car appears to ride smoothly after repairs so far.
Customer Service - 4.0/5.0 -
I was not impressed with the customer service at the shop. The Blount location is apparently a long distance delivery for parts from Lexus of Knoxville, so this along with when they hung the car on the rack to check suspension issues , didn’t check back struts only front, which delayed picking car up. Would not use Blount location in the future. A lot of mis communication or not timely updates. I had to stay on top of repairs or would have had to wait 3 additional days to pick vehicle up. Can provide more details if need to contact me.
My Experience - 5.0/5.0 -
Angela kept me updated and the repair was great. Great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Angela and the crew is very good. Everything went great. Very happy and would recommend to anyone.
Customer Service - 5.0/5.0 -
Customer service, first class.
Returned Clean
Likely to Recommend - 4.0/5.0 -
I would!
Repair Quality - 4.0/5.0 -
They got the scratches off I’m satisfied with it!
Customer Service - 4.0/5.0 -
Very friendly people nice kept me informed
My Experience - 5.0/5.0 -
Team did a great job communicating and completing my repair
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Wonderful job start to finish
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was super nice. Angela sent me text update on my car everyday. She is so sweet and personable with me. I feel you are very blessed to have Angela as a employee.