Darcars Toyota
In operation 48 years.
Why Go With DARCARS Collision Center of Silver Spring? DARCARS fixes anything from minor scratches to major repairs. We work well with all insurance companies and can bill them directly. We offer expert color refinishing and matching. DARCARS uses only environmentally friendly paints and materials. Our factory authorized and trained technicians meet all industry certification requirements. Your car will be serviced in a state of the art facility with the latest in vehicle repair equipment. We offer brand new rental cars on site and a complimentary local shuttle. DARCARS can make towing arrangements for your vehicle. Estimates are always free with no appointment required. All repairs include a complimentary car wash. DARCARS can work with you in many different languages.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
- German
- Russian
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 9:00 am - 1:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Esther Martinez provided good customer service. She listened and paid attention to details which I appreciated very much.
Returned Clean
My Experience - 5.0/5.0 -
Randy B is exceptionally Great. I called him non-stop but he never lost his cool. Stayed professional all the way with my never ending calls and questions. My car is brand new now. Thank you Randy and your team.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jasmine was awesome. She provided me real time updates.
My Experience - 5.0/5.0 -
Looks brand new thanks to Shaheen who kept in touch each step of the way. And Kat and Samantha were very helpful too.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good job 👏 thank you very much
My Experience - 5.0/5.0 -
Though it took longer than I expected, given when you received the parts, the result came out well and your behind the counter personnel are tops.
Likely to Recommend - 4.5/5.0 -
One issue I have Why did it take so l8ng once the parts came in?
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The work is sloppy, and there's still work to be done on the vehicle. We will be returning the vehicle this week because the driver side door is not closing properly. Even after picking up the vehicle. We had to vacuum the broken glass that was still under the mats. We are not satisfied with the job.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
The work was not professionally done. We are returning the vehicle back to the body shop on 9/19/2026 to fix a few things. The door needs adjustment. Lot of scratches and paint removal from various parts of the vehicle.
Customer Service - 3.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
The job done was excellent but customers need to be updated even if the status remains unchanged. Little bit of courtesy
Repair Quality - 4.5/5.0 -
Uncontrollable circumstances so my vehicle was not ready on time but the male staff was able to deliver it to me later during the day . This saved me from renting a vehicle. He was courteous patient and professional and did return my call. I missed a day of work which was emotionally upsetting but I got the vehicle and went to work thr next day. Thank you.
Customer Service - 3.5/5.0 -
The lady staff was loud rude loud and condescending to me, I had to ask her to lower her voice. Did not approach me as the customer in a kind manner. I was upset. I did not want to deal with her. She should not be talk in to customers in that degrading manner. Her attire was deplorable for staff representing Darcars. Leggings is not appropriate for working as she was wearing. She looked disgusting and not presentable. The male was casual professionally dressed and clean in his attire. Appearance means a lot of you are serving customers. Kudos to the male staff. His attire and mannerism reprepresents Darcars
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Some minor corrections I requested are still pending, and I am waiting for them to be completed. The car was originally expected to be finalized on August 20, but it was not completed until September 4, which was a significant delay and resulted in additional rental car expenses for me. Otherwise, I really appreciate the professionalism and communication demonstrated throughout the process.
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
Work was excellent and faster than I was told it would be. Staff was professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional staff. Repair was excellent. Fast turnaround.
Customer Service - 5.0/5.0 -
professional and friendly.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Looks like Everthing works perfect Thank you !
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I already do suggest to people to go there and I will continue doing that
Repair Quality - 5.0/5.0 -
Ed Cosby was an amazing, knowledgeable, service provider at Darcars Collision Center in Silver Spring, Md.
Customer Service - 5.0/5.0 -
Totally fantastic from every person that helped me.
My Experience - 0.0/5.0 -
Darcars were supposed to get in touch with my insurance company. About the rear back fender.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Did a great job with respect to courtesy, timeliness and repairing my broken rear glass. However there is still broken glass inside my rear liftgate panel. Given the time constraints for getting my van back I would have been okay with this outcome but it would have been appreciated if they had told me it was still there and could not be fixed completely without a lot more work.
Customer Service - 5.0/5.0 -
Very nice and helpful staff