Dcr Systems
In operation 22 years.
At DCR Systems Mentor, we are committed to delivering exceptional customer care paired with OEM-certified repair excellence and complete repair transparency. We proudly service all makes and models, ensuring every vehicle is restored to manufacturer standards with precision and attention to detail. Our facility is recognized and certified by leading automotive manufacturers, including Volkswagen, Hyundai, BMW, MINI, Ford Motor Company, Chevrolet, GMC, Cadillac, Buick, Dodge, Chrysler, Jeep, Ram Trucks, Fiat, Kia, Honda, Acura, Mazda, Lexus, Toyota, Genesis Motor, Rivian, and Lucid Motors. These certifications reflect our dedication to meeting rigorous manufacturer standards for customer satisfaction, technician training, advanced equipment, repair processes, safety, productivity, and environmental responsibility. When you choose DCR Systems Mentor, you can trust that your vehicle is repaired with the highest level of expertise and care.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Reviews (101)
- Sort By:
- Newest
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was a learning experience for me. To see how a repair, insurance and salvage facility works is amazing. I see the needs each facility has to remain profitable, yet remain honest with the client,l (in this case) me and keep everyone comfortable and not feel like a loser. Had i had the benefits of experience at a situation like this, I would have come out better. As it was, I , an innocent victim lost approximately $8K and did nothing wrong.. I have no choice but to accept it all as is and get on with my life. My hat is off to Pam for her help and guidance throught the ordeal.l I felt very comfirtable working with her throughout the event.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone at classic treated me very well kept me informed I will come there again.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
Quality and people were great, we were not really happy with the time frame to get this done.
Repair Quality - 4.0/5.0 -
Only problem I have had is the front seat belt was not really working when we got the car
Customer Service - 4.0/5.0 -
Everyone was very professional and friendly which is appreciated in these circumstances.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very positive experience
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was approachable and helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would definitely recommend
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Repair was completed to my total satisfaction
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
Might or might not. Apparently They're not a "preferred" shop for State Farm. More of an insurance issue than anything else.
Repair Quality - 4.5/5.0 -
It's only been a couple of weeks. Can't really tell after 3 months of not being in the vehicle.
Customer Service - 5.0/5.0 -
Erin and Pam were extremely helpful and understanding.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The service was above and beyond any other shop we have even been too. Our daughters car was delivered back to us better then new! We really appreciated how we were kept up on the process and timing of the repair process!
Customer Service - 5.0/5.0 -
Everyone we spoke to was kind and polite!
Returned Clean
Likely to Recommend - 2.0/5.0 -
I didn’t feel like a valued customer. I had to make many calls to the auto body co and insurance co. I don’t know who is to blame for the poor experience, but it wasn’t me.
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Very poor communication, called for update on repair and never got a call back.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied with service and everyone I worked with, I will return for more, wonderful customer service
Customer Service - 5.0/5.0 -
Love the guys who worked on my car, saved me big bucks