Desoto Collision Center - Downtown

4.8 (2,025reviews)
96%
440 Union Ave.,  Memphis,  TN  38103

In operation 26 years, 12 years at this location.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,025)

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Repair Quality

This would have been a 10. They did fantastic work, and I will definitely recommend them, but I was very disappointed that the interior of my car was not properly cleaned after the work was completed. There were glass bits in my seat (that I cut myself on). There was dirt/dust everywhere, and my trunk cover was disassembled. I feel like maybe this was just a random oversight and not indicative of the work they do. Upon repair, my car looks brand new.

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My Experience

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My Experience

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The entire crew at Desoto Collision were absolutely wonderful. They actually helped to relieve my anxiety overnot having my own car, working through the payments from the insurance companies. The are great a crew with a dedicated purpose of getting the job done!!!

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I was very pleased with the work done on my car. Tre and Tanya are both very good at making you feel comfortable and confident about the way things work and high expectations regarding the quality of service which were very important and very helpful to me.

Repair Quality

From the moment I walked in I was greeted with professionalism. The process was clearly explained and the updates were very helpful regarding the status of my car. The reassurance of the quality of service was very positive and it helped to ease my anxiety.

Customer Service

Customer service was extremely positive about the service and explained well what to expect with much details.

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All day everyday

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Great customer service from receptionist and the crews who did car repairs Thank you all so much

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This is my second time dealing Desoto Collision

Repair Quality

It looks great

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Great customer service

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