Desoto Collision Center - Downtown
In operation 26 years, 12 years at this location.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciated the communication about the status of my repair.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I really appreciated the time estimate and the day to day updates; It was a big relief not having to wonder when my car would be done. Thank you for a job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very nice to have updates and work was done Extremely well. Thank you David e
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff was so courteous. The kept me informed about what was going on with the car. I had my car back in a little over 48 hours! Good people who are good at what they do!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was very professional and a pleasure to work with.
My Experience - 5.0/5.0 -
Appear to be good quality workmanship and a timely manner.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
My CD player is not working my speakers are fading in and out and my airbag light is flashing every now and then saying no airbags
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Because I came by when my car was pulled to you all my CD player was working but now it's not I came by there and it did me no good
Customer Service - 3.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
The car was not taken on a test drive by the shop after the repairs were completed. It overheated after we picked it up; also there was a air leak coming from the fight front door which had not been detected after repairs. Had to waited on the side of the road for over 1.5 hours for tow back to shop. As a result of this issue I missed an afternoon meeting that I had scheduled. Once back at teh shop the two issues were fixed. Shop staff were apologetic and resolved those two problem in a satisfactory manner.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I will absolutely refer Desoto to family and friends.
Repair Quality - 5.0/5.0 -
I would give Desoto a score higher than 10. The shop's workmanship is a piece of art, these guys are artist.
Customer Service - 5.0/5.0 -
Again, I would rate the customer service higher than a 10. Lexi was a wonderful representative. She kept me informed the entire time.