Desoto Collision Center - Millington
7705 Hwy. 51 N.,
Millington,
TN
38053
USA
In operation 26 years, 6 years at this location.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its high-quality repairs, professional staff, and excellent communication throughout the repair process. Many highlight that their vehicles were returned looking brand new, with repairs completed on time or even ahead of schedule. Customers appreciate the friendly and courteous front office team, regular text and phone updates on repair progress, and the added touch of vehicles being cleaned before pickup. Several customers note they would highly recommend the shop and plan to return for future repairs. A few customers, however, mentioned concerns directly in their feedback, including occasional delays in proactive status updates, paint color matching issues, and isolated quality concerns with specific repairs.
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Service Quality
"... our questions and addressed our concerns quickly. The repairs they did are unquestionably the best! We have not taken our vehicles any where else since ..."
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"... Millington and not the dealer. That was another $225.00. The repairs are not very professional. The back windshield washer line was just hanging ..."
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"Desoto did a fantastic job getting out the scratches and imperfections from the paint on our new vehicle ..."
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"The repair quality was excellent and everything preformed to make the vehicle as new was very good. ..."
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"... professionalism and courtesy that was shown to me. My car looks brand new! Great job at repairing and also detailing it before pickup. I will most ..."
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"Friendly staff, continued txt updates were helpful, getting car completed 10 days ahead of time was very much appreciated. Thanks for cleaning interior!!!! ..."
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"It was fixed very quickly, only took a little over two weeks. It has taken a month or more with different body shops in the ..."
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"... new was very good. I know it was not your fault but 2 months to repair a vehicle is not acceptable. Need to have the higher powers make parts available ..."
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"... concerning my truck. Everything was done quickly. My truck was ready sooner than scheduled. Everyone i dealt with was friendly and professional. ..."
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"Very satisfied with the repairs! Repairs where completed much quicker than I expected! Thank You!"
"They communicate really well throughout this entire process. Updates were sent via text and phone conversations. ..."
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"... start to finish, DeSoto Collison Center is the BEST! They kept us informed of each step of the process, patiently answered our questions and addressed our ..."
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"Constant text updates and phone calls"
"Great communication and very easy and worry free process"
"I had to call frequently to check status."
Daniel
(Toyota owner)
reviewed 8/24/26
My Experience - 5.0/5.0 -
Repairs look really good, paint is smooth and shiny, the black plastic in the wheel well and headlight repairs are perfect. I'm really pleased with the paint tho. Thank you so much you guys. I really appreciate you and I will recommend you to everyone. ~ Jenny Montford
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Clara
(BMW owner)
reviewed 8/22/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you!
Customer Service - 5.0/5.0 -
Thank you for being nice.
Returned Clean
Charles
(Chevrolet owner)
reviewed 8/21/26
My Experience - 5.0/5.0 -
Charles Lanham
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Nicholas
(Toyota owner)
reviewed 8/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Michael
(RAM owner)
reviewed 8/19/26
My Experience - 5.0/5.0 -
The repair quality was excellent and everything preformed to make the vehicle as new was very good. I know it was not your fault but 2 months to repair a vehicle is not acceptable. Need to have the higher powers make parts available or part ways. I pray my vehicle never needs another repair but if it does I will have DESOTO fix it.
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Charles
(Lexus owner)
reviewed 8/17/26
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Stanley
(Land Rover owner)
reviewed 8/17/26
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Nancy
(GMC owner)
reviewed 8/17/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Gary
(Nissan owner)
reviewed 8/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Daylin
(Hyundai owner)
reviewed 8/14/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Chase
(Mazda owner)
reviewed 8/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Elijah
(RAM owner)
reviewed 8/11/26
My Experience - 5.0/5.0 -
Great job, I am very pleased with the results!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Senior Chief Petty O
(Subaru owner)
reviewed 8/9/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Ltcol Tommy
(Subaru owner)
reviewed 8/7/26
My Experience - 5.0/5.0 -
They were prompt and efficient and did an amazing job. The staff was very courteous and helpful
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Daniel
(Nissan owner)
reviewed 8/5/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Lyndon
(Toyota owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Mark
(Toyota owner)
reviewed 7/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
George
(Jeep owner)
reviewed 7/31/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Walter
(Ford owner)
reviewed 7/30/26