Desoto Collision Center of Wolfchase

4.9 (2,706reviews)

100%

(901) 207-4263

7601 Hwy 64, Bartlett, TN 38133

100%

See Photos

7601 Hwy 64
Bartlett, TN 38133

Get Directions Website Email

About Desoto Collision Center of Wolfchase

See Photos

7601 Hwy 64
Bartlett, TN 38133

Get Directions Website Email

In operation 13 years.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Acura

Honda

I-Car

Call

Website

Reviews (2,706)

Sort By:
Newest
Rating

2,218 Customers Rated

5 Stars

70.3% Complete

(1903)
4 Stars

6.9% Complete

(187)
3 Stars

1.9% Complete

(51)
2 Stars

1.1% Complete

(31)
1 Star

0.4% Complete

(11)
< 1 Star

1.3% Complete

(35)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding service quality, with repairs described as flawless, professional, and exceeding expectations. Many highlight that their vehicles looked brand new upon return. Communication stands out as a key strength, with customers appreciating frequent text and phone updates throughout the repair process. Timeliness is frequently commended, with numerous customers noting their vehicles were completed ahead of schedule. A few customers mentioned minor concerns, including a back-ordered part delay, an unresolved handicap equipment claim, paint film air bubbles, and a post-repair sensor issue - all noted directly from customer comments. Overall, the shop earns strong loyalty and referrals.

Select to learn more

Service Quality
Timeliness
Communication

"... and made the whole process smooth and stress-free. My car repairs were completed perfectly, and Im very satisfied with the results. Highly recommend them for anyone ..." Read more

"... satisfied with the body work. I was very satisfied, the work he did was great. He also insured me that if there were any services that were needed pertaining to ..." Read more

"Like it never happened! I couldnt find any sign that they had to pull my dash out to do the repairs."

"The repairs look great. Can't tell that there was any damage at all. Perfect job."

"... couldn't be happier with the service I received! They did a phenomenal job, completing the repairs in just a few days. What really impressed me was the attention to detail; ..." Read more

"Repairs were completed ahead of schedule. We were very satisfied with the service!"

"My vehicle was ready 6 days before schedule."

"The work was done well, finished ahead of schedule, and the communication and updates were great!! Would definitely recommend!"

"Completed the work before their estimated timeframe. Work looks to be good. Truck looks like it did before the limb fell on it, ..." Read more

"... gave me updates almost daily about my vehicle. The repair for my vehicle was completed several days before the targeted date given!" Read more

"Constant communication. They kept me very well informed."

"The customer service was outstanding, they kept me informed every step of the way and my vehicle was delivered when they stated. It was washed and ..." Read more

"Kept me informed by text or phone during the whole process. Very good."

"Yes, they keep you very informed on step-by-step on whats going on with your car and how theyre going to proceed and ..." Read more

"Professional assistance and the communication was excellent I received daily communication before, during and after the repair. Very satisfied with the service 100%."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... and made the whole process smooth and stress-free. My car repairs were completed perfectly, and Im very satisfied with the results. Highly recommend them for anyone ..." Read more

"... satisfied with the body work. I was very satisfied, the work he did was great. He also insured me that if there were any services that were needed pertaining to ..." Read more

"Like it never happened! I couldnt find any sign that they had to pull my dash out to do the repairs."

"The repairs look great. Can't tell that there was any damage at all. Perfect job."

"... couldn't be happier with the service I received! They did a phenomenal job, completing the repairs in just a few days. What really impressed me was the attention to detail; ..." Read more

"Repairs were completed ahead of schedule. We were very satisfied with the service!"

"My vehicle was ready 6 days before schedule."

"The work was done well, finished ahead of schedule, and the communication and updates were great!! Would definitely recommend!"

"Completed the work before their estimated timeframe. Work looks to be good. Truck looks like it did before the limb fell on it, ..." Read more

"... gave me updates almost daily about my vehicle. The repair for my vehicle was completed several days before the targeted date given!" Read more

"Constant communication. They kept me very well informed."

"The customer service was outstanding, they kept me informed every step of the way and my vehicle was delivered when they stated. It was washed and ..." Read more

"Kept me informed by text or phone during the whole process. Very good."

"Yes, they keep you very informed on step-by-step on whats going on with your car and how theyre going to proceed and ..." Read more

"Professional assistance and the communication was excellent I received daily communication before, during and after the repair. Very satisfied with the service 100%."

Lisa (GMC owner) reviewed 9/4/26

I appreciate the way you keep your customers totally updated from start to finish. Those updates gave me a sense of sharing the process of my repairs. Thanks for your beautiful and timely work on my GMC.

Randy (Toyota owner) reviewed 9/3/26

Definitely!

Excellent work!

Lemerick (BMW owner) reviewed 9/3/26

Desoto collision did an excellent job on my vehicle. Everyone was nice and professional.

Anna (Honda owner) reviewed 9/3/26

Michael (Toyota owner) reviewed 9/3/26

Jacqueline (Mitsubishi owner) reviewed 9/1/26

Brenda (Nissan owner) reviewed 8/31/26

10÷÷÷

Good customer service, the man who repaired my vehicle walked around my vehicle with me to see if I was satisfied with the body work. I was very satisfied, the work he did was great. He also insured me that if there were any services that were needed pertaining to the area that was repaired, would have a lifetime guarantee as long as i owned my vehicles. Now, that's what I call customer satisfaction

Enrique (Chevrolet owner) reviewed 8/31/26

Excellent service! We are very happy with the service we received. Highly recommend!

Highly recommend

Lee (Chrysler owner) reviewed 8/31/26

Ms Makensie's Energy Was The Best From Beginning To Ending 100!

Roderick (Audi owner) reviewed 8/28/26

Timely and very professional.

Vaughn (Honda owner) reviewed 8/24/26

McKenzie and entire staff were great

Albert (Honda owner) reviewed 8/24/26

Donald (GMC owner) reviewed 8/24/26

Kristyn (Toyota owner) reviewed 8/24/26

There is a sticker of some sort that was replaced on the lower edge of the back Drivers side panel after they repainted it. The sticker has a lot air bubbles under it and isn’t smooth like the original one on the other side of the truck. I will be contacting someone when you reopen on Monday morning so that this can be fixed. Other than that the service was great.

The clear protective film that was put on my truck has air bubbles underneath it. It is supposed to be getting redone but that has not happened yet.

Temonia (BMW owner) reviewed 8/24/26

Aria (Honda owner) reviewed 8/21/26

I would highly recommend the shop to anybody I know. They made my car look like I just bought it off the car lot

They did an amazing job on my repairs. Overall 10/10! Highly satisfied

Mackenzie was great! She made sure to keep me updated on every thing, and was super sweet.

Gregory (Volkswagen owner) reviewed 8/21/26

Jill (Nissan owner) reviewed 8/20/26

Gerrick (Hyundai owner) reviewed 8/19/26

Amazing work

Courtney (Lexus owner) reviewed 8/18/26

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When leaving your vehicle, make sure the auto body shop completes a prior damage inspection to identify any scratches or dents not related to the accident.

Desoto Collision Center of Wolfchase

About Desoto Collision Center of Wolfchase

Reviews (2,706)

2,218 Customers Rated

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 3.5/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 0.0/5.0 -

Likely to Recommend - 3.5/5.0

Repair Quality - 3.5/5.0 -

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -