Desoto Collision Center-Olive Branch

4.9 (2,978reviews)

98%

(662) 895-6699

6185 Goodman Rd, Olive Branch, MS 38654

98%

See Photos

6185 Goodman Rd
Olive Branch, MS 38654

Get Directions Website Email

About Desoto Collision Center-Olive Branch

See Photos

6185 Goodman Rd
Olive Branch, MS 38654

Get Directions Website Email

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Call

Website

Reviews (2,978)

Sort By:
Newest
Rating

2,155 Customers Rated

5 Stars

67% Complete

(1995)
4 Stars

3.4% Complete

(101)
3 Stars

0.9% Complete

(27)
2 Stars

0.4% Complete

(11)
1 Star

0.2% Complete

(7)
< 1 Star

0.5% Complete

(14)

Customers say

Overall Customer Satisfaction

Customers consistently praised DeSoto Collision Center for outstanding service quality, seamless communication, and timely repairs. Many highlighted that their vehicles looked brand new upon completion, reflecting exceptional craftsmanship and attention to detail. Regular text and phone updates throughout the repair process were frequently commended, with customers noting they never had to wonder about their vehicle's status. Numerous reviewers appreciated repairs being completed ahead of schedule, and the professionalism and friendliness of the entire staff were recurring themes. A few customers noted minor concerns such as paint imperfections, delayed timelines, or unresolved issues, reflecting areas where customers felt attention to detail could be further refined.

Select to learn more

Service Quality
Timeliness
Communication

"... customers, but that is exactly what I experienced. The quality of the repairs was outstanding. The team didnt just repair my vehicle—they restored ..." Read more

"The below is my experience with your company, which was also stated in a Google review: cannot say enough wonderful things about DeSoto Collision Center in Olive Branch. From the moment I walked through the door until the day I picked up my vehicle, every single employee treated me with professionalism, kindness, and genuine compassion. What impressed me most was how much they truly cared about both me and my vehicle. Auto repairs can be stressful, but the entire team took the time to explain everything clearly, answer my questions, and kept me updated throughout the process. They made me feel like a valued customer rather than just another repair order. A special thank you goes to the manager, who demonstrated exceptional leadership and customer service from start to finish. His professionalism, honesty, and dedication to ensuring everything was done correctly exceeded every expectation I had. It is rare to find someone who genuinely takes pride in their work and goes the extra mile for customers, but that is exactly what I experienced. The quality of the repairs was outstanding. The team didnt just repair my vehicle—they restored it with a level of care and craftsmanship that gave me complete confidence in the finished product. What truly sets DeSoto Collision Center apart is their commitment to customer satisfaction. They went above and beyond in ways they did not have to, making a difficult situation much easier to navigate. Their communication, integrity, and willingness to help were second to none. If you are looking for a collision repair center that combines top-quality workmanship with outstanding customer service, I highly recommend DeSoto Collision Center. They have earned my trust, my respect, and my highest recommendation. Thank you to the entire team for your hard work, dedication, compassion and for treating me so well throughout the entire process. You are truly the gold standard for collision repair services." Read less

"... throughout the entire process. Highly recommended. Impeccable craftsmanship" Read more

"... and very knowledgeable about the repair process. My vehicle was repaired efficiently and looked like new when I picked it up. I appreciated their transparent ..." Read more

"... inspecting the repair, I am completely satisfied. The paint on the repaired section of my SUV looks like a complete match to the rest of the auto. Desoto Collision did an ..." Read more

"Totally satisfied. The work was Superior. The front office staff is great. My car was returned so extremely clean. I almost ..." Read more

"... DeSoto Collision Center! They repaired my BMW and got it back to me 8 days earlier than expected. The quality of the work was excellent, and the customer ..." Read more

"... communication. Kept me up to date thru the entire process. Completed work ahead of schedule. Quality workmanship. 2nd vehicle that I trusted them with." Read more

"... Looks like a brand new front end! They even got the repairs completed 4 days ahead of the estimated time. That was definitely a win." Read more

"Desoto Collision completed repairs earlier than expected and below the estimated cost. I could not be more satisfied with their quality, ..." Read more

"... courtesy calls and updates were very helpful and they finished ahead of schedule!!" Read more

"... I did not get the run around about my vehicle and I was kept updated every week on all the steps that my vehicle was going through. Also if I had ..." Read more

"I sincerely appreciate being updated consistently. It relieved me of the anxiety I had about leaving my car for an extended period ..." Read more

"We had great and consistent communication. Our questions were answered thoughtfully and completely. This was a stressful ..." Read more

"... A1. What I appreciated most was the communication. They kept me updated every step of the way, so I always knew where things stood with my vehicle. ..." Read more

"... until pickup… EVERYTHING went well. The greeting, communication, timely responses, even the farewell was above and beyond expectations. Excellent business with ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication