DFW Collision
In operation 18 years.
We've been repairing vehicles since 2010 in the Grapevine area. Our collision center is known for its expertise, honesty, and stellar service. Here at DFW Collision Center, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you in pre accident condition. Work with most insurance companies. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the Grapevine area.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0 -
Y’all do a great job
Repair Quality - 5.0/5.0 -
You always do a great job with repairs and Bobby provided regular updates keeping me well informed which I really appreciated
Customer Service - 5.0/5.0 -
I appreciated the good communication
Returned Clean
My Experience - 5.0/5.0 -
Rachel Garcia is very friendly, knowledgeable, and respectful.
Likely to Recommend - 5.0/5.0 -
This is also the second time I have used DFW Collision with Rachel’s my advisor.
Repair Quality - 5.0/5.0 -
Rachel Garcia is friendly and knowledgeable.
Customer Service - 5.0/5.0 -
Rachel is very friendly and attentive
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service. Quality work. Good value.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Rachel was great
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
great service and work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
An amazing experience
Customer Service - 5.0/5.0 -
Amazing
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Melted plastic around the right tail light and chrome on the logo is bubbled up from baking the car. Either the car was not properly covered or the heat was too centered. Front sensors were not fixed and the seat belt sign also not addressed. Trunk issue remains. Poor communication. Delays.
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
It was a bad day when I had two trucks vandalized and the catalyst converters stolen. I was not happy when I had to chose Toyota of Grapevine to tow my trucks (as I always worked with Toyota of McKinney). And I wasn’t pleased when arrived at Toyota’s facility to sign some paperwork until I was attended by Rachel. She explained me the entire process and went far and beyond listening to all my concerns and questions. Rachel also took me outside explaining all the work her team would do to make the best possible outcome. When I left Toyota my feelings were very different than when I arrived. I felt sure that I left my vehicles in the right hands. Thanks to Rachel & her team! I’m very satisfied with the results of your work and I will continue working with you in the future.
Likely to Recommend - 5.0/5.0 -
I already referred Rachel as point of contact to a friend.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was amazingly surprised with Rachel’s approach as I wasn’t in a good mood having to drive one hour to sign paperwork for my trucks repair. After all her attention I left the shop happy with her explanations.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Rachel was a pleasure to work with, was very transparent about the process
Customer Service - 5.0/5.0 -
Rachel was a pleasure to work with, was very transparent about the process
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good quality and price
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent job. Car was delayed and the manager called me and said they put a new battery in because of the delay. He didn’t have to do that and I appreciate it. I will refer you guys as an excellent shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything works and you can’t see any difference - very happy.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Fast and reasonable.You kept me informed.
Returned Clean
My Experience - 5.0/5.0 -
Satisfied. Response is good
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Friendly support and good commitment for deliverables.
Customer Service - 5.0/5.0 -
Friendly support and good commitment for deliverables.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Rachel was amazing! Kept us informed through the entire process, and the work done by the shop staff is top notch!! Beyond satisfied.
Customer Service - 5.0/5.0 -
Exceptional
Returned Clean
Likely to Recommend - 5.0/5.0 -
Will definitely recommend Bobbie or Rachel here, both are amazing. The manager is very helpful as well!
Repair Quality - 5.0/5.0 -
Rachel was extremely helpful and attentive to my car's fix.
Customer Service - 5.0/5.0 -
Again, Rachel was unbelievably helpful and thoughtful. She was easy to communicate with and went out of her way to ensure I was completely satisfied.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
I kept getting emails telling me that the truck would be done on a certain date and then was told that the email system did not work right.