DFW Collision
In operation 18 years.
We've been repairing vehicles since 2010 in the Grapevine area. Our collision center is known for its expertise, honesty, and stellar service. Here at DFW Collision Center, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you in pre accident condition. Work with most insurance companies. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the Grapevine area.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Rachel was amazing! Kept us informed through the entire process, and the work done by the shop staff is top notch!! Beyond satisfied.
Customer Service - 5.0/5.0 -
Exceptional
Returned Clean
Likely to Recommend - 5.0/5.0 -
Will definitely recommend Bobbie or Rachel here, both are amazing. The manager is very helpful as well!
Repair Quality - 5.0/5.0 -
Rachel was extremely helpful and attentive to my car's fix.
Customer Service - 5.0/5.0 -
Again, Rachel was unbelievably helpful and thoughtful. She was easy to communicate with and went out of her way to ensure I was completely satisfied.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
I kept getting emails telling me that the truck would be done on a certain date and then was told that the email system did not work right.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My collision specialist provided truly amazing customer service. Thank you Sam
Likely to Recommend - 5.0/5.0 -
Yes Customer Care was satisfactory
Repair Quality - 5.0/5.0 -
Rachael was my service advisor at DFW collision center .Rachael provided updates in exemplary service throughout the process and delivered my car as good as New I would give her a five stars on performance! Sam
Customer Service - 5.0/5.0 -
Rachael invited outstanding service and customer feedback throughout the process
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
I appreciate the guys taking the time to keep me informed with the service updates and getting it taken care of in a timely manner on their end. I’m just a little upset with how the vehicle sounds / drives now. Think I need to get it back up there to have it assessed for some rattling and vibrations coming from the front end of my car while I’m driving that wasn’t an issue before hand
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work on the repair
Customer Service - 5.0/5.0 -
Rachel was great. She kept me informed every week on the progress
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I had an excellent experience at DFW Collision Center, and I want to especially recognize Rachel. She was incredibly helpful, patient, and professional throughout the entire process. Her communication was clear and consistent, and she made everything feel easy and stress-free. Rachel went above and beyond to make sure I understood every step, and her kindness really stood out. Please pass along my appreciation to her — she made a real difference in my experience. Thank you again for the great service and for having someone like Rachel on your team.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would definitely recommend DFW Collision
Repair Quality - 5.0/5.0 -
My car looked great!
Customer Service - 5.0/5.0 -
This was my first time at DFW Collision and Rachel far exceeded my expectations for customer service. She called me every time there was an update and took the time to go over everything with me and answer my questions.
Returned Clean
My Experience - 5.0/5.0 -
I had a great experience with DFW Collision. Rachel was awesome to work with and was very communicative, which I really appreciated.
Likely to Recommend - 5.0/5.0 -
I would absolutely recommend DFW Collision and specifically Rachel. She’s a gem!
Repair Quality - 5.0/5.0 -
The bumper on my car looks great!
Customer Service - 5.0/5.0 -
Rachel was the best to work with! She was very knowledgeable, friendly, and communicated everything as it was happening. Amazing customer service!
Returned Clean
My Experience - 5.0/5.0 -
I’m very happy with the results of the work on my car! Bobby was professional and kept me updated throughout the whole process. I also loved that they have a bilingual front desk, which made it easier. It was wonderful that they handled everything with the insurance company, so I didn’t have to worry about it. Thank you, DFW Collision Center!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, thank you Bobby and DFW Collision Center team.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Bobby did a great job keeping us updated every step of the way! It made the process between insurance and the collision center smooth to navigate.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Bobby did a great job communicating with us every step of the way and taking care of the insurance side! The repairs look great
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent job, excellent service. My rep Rachel was phenomenal. Kept me updated and informed during every step. She was absolutely incredible, I mean absolutely incredible. Thanks for everything.