DFW Collision
In operation 18 years.
We've been repairing vehicles since 2010 in the Grapevine area. Our collision center is known for its expertise, honesty, and stellar service. Here at DFW Collision Center, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you in pre accident condition. Work with most insurance companies. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the Grapevine area.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Bobby was great at keeping in contact and providing us with constant updates on what was going on. He addressed all of our concerns and was kind and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
DFW Collision was great to work with from start to finish. My representative Bobby was friendly, professional and communicated very well throughout the process which was appreciated. Compared to a nearby competitor, the pricing was lower and turnaround time was faster. Highly recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Bobby was very nice, helpful and professional! He went above and beyond.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Initially had some issues with fitment and paint but immediately addressed the issues and corrected them.
Customer Service - 5.0/5.0 -
Rachel was very prompt to inform status of the vehicle and helped with any issues I had. Great customer service.
Returned Clean
My Experience - 5.0/5.0 -
Rachel was more than helpful. At every twist and turn we received from the insurance company, she was right there with us. She is an absolute asset to your team and she has won our full trust. She earned every bit of recognition with her hard work, understanding, and willingness to just help. DFW CC is very lucky to have an asset such as her. We will definitely be a repeat customer. Thank you, Rachel!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Rachel went above and beyond. I felt comfortable and well taken care of with her. In a time which was unnerving, she supported all of my questions and concerns with the upmost knowledge and care. I can’t ever say I have ever been able to trust someone to take care of my car and do what they would say. I am beyond happy with my experience with Rachel. DFW Collision is very lucky to have an individual such as her. I will be back as long as she is here. I thank you DFW Collision for employing people such as her that is the true key to successful business. Thank you.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Seamless and professional from first appointment to walking out the door with a repaired vehicle. Enjoyed the experience working with Bobby.. thank you for the great experience !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience .. Bobby was great Ty
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mucha empatía y amabilidad por parte de la Srta. Rachel…
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kudos to Bobby Roberts for a wonderful experience while our car was being repaired. He always kept us up to speed on the status of repairs. He is a very pleasant and thoughtful professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Rachel was incredible. She seemed to exhaust every avenue to get me taken care of. I’m really thankful for her and you guys for taking care of me in a stressful situation. She walked me through all my options. And even bailed me out when I needed a ride back from Toyota dealership! I hope I don’t need you guys again, but if I do, I will be using you!
Customer Service - 5.0/5.0 -
Please see initial comment for details
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
Repair of one of the dents was done without a panel repair and looked horrible. Had to redo it. Should have sent me a picture on the attempt to repair without painting.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
There was one person that could have been a bit better, she seemed to get upset when I merely told her that I knew that I would not owe due to having already recieved notice from the insurance company. overall great service repairs done to highest quality.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
12/10
Repair Quality - 5.0/5.0 -
I loved working with DFW collision especially rachel she was just the best!
Customer Service - 5.0/5.0 -
Rachel is amazing and deserves a raise I’m so serious she made sure my car was finished in less than 2 days and I’m so grateful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
All staff members are knowledgeable and very customer service oriented. Your team does great work!
My Experience - 5.0/5.0 -
Manager was so open and keeping me updated every step of the way. First time being involved in a collision and my experience at this location made it very manageable and stress free.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The quality was great! I was kept in the loop every step. First time being involved in a collision and DFW Collision Center made the experience much more bearable
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Ive used DFW collision before and would use them again, if needed!
Repair Quality - 5.0/5.0 -
The work was done quickly and is beautiful. Everyone was so professional.
Customer Service - 5.0/5.0 -
Very professional!