DFW Collision

4.8 (1,209reviews)
97%
316 E. Dallas Road,  Grapevine,  TX  76051
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Shop AssistantSparkles

In operation 18 years.

We've been repairing vehicles since 2010 in the Grapevine area. Our collision center is known for its expertise, honesty, and stellar service. Here at DFW Collision Center, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you in pre accident condition. Work with most insurance companies. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the Grapevine area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
Nissan
Scion
Toyota

Reviews (1,209)

My Experience

Excellent customer service and a job well done

Likely to Recommend

Repair Quality

Good customer service and a job well done

Customer Service

Likely to Recommend

Never to anyone

Repair Quality

Very disappointed they open my front bumper and they messed up the whole thing and didn’t put back properly together. Now there’s a big gap between the bumper and headlight and the bumper is not adjusted at all is loose, which I don’t know why they open the front bumper damage was in the back.

Customer Service

Zero very disappointed unprofessional.

Returned Clean

My Experience

Marcus and your team went above and beyond. My son had an accident a little over a week before he was supposed to drive from TX to AZ. I figured he would have to leave his car and get it at the Thanksgiving break. Marcus and team completed it before his departure date. Extremely thankful for all the hard work!!

Likely to Recommend

My family are big Toyota and Lexus people so most definitely would recommend your shop

Repair Quality

My need for a quick repair and the professionalism went above what I expected.

Customer Service

Marcus kept me informed from start to finish!

Returned Clean

My Experience

My experience was great! Phone was answered every time I called and my advisor Rachael, was amazing! Always answered any questions I had and reassured me my car was in good hands.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Rachael was great and took care of us very well. The car looks great. Thanks you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Friendly staff with good communication, got the work done quick but correct. Truck looks great, thanks

My Experience

Bobby: great to work with. And you guys were quick!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Bobby and his team were fantastic. Couldn’t be happier with the timeliness of the repair and the ease of execution.

Likely to Recommend

Repair Quality

Bobby and his team were outstanding. Cost was actually lower than the estimate and the repairs were made ahead of schedule. Couldn’t be more satisfied with the service!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Service and communication were very poorly..! My Wife's car on first pick up date was Not cleaned. It was Filthy, totally Unacceptable..! Management should check customer's vehicle before Delivery..! At All Times..! My Wife's car was not properly cleaned..! But we offer Forgiveness..!

Customer Service

Returned Clean

Likely to Recommend

The work done was very good and will recommend.

Repair Quality

The job that was done was excellent. I am very happy with the service and Rachel Garcia was very helpful and knowledgeable about the process when she informed me about the process.

Customer Service

Rachel Garcia was very helpful and informed me on the progress every step of the way.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

You all did an excellent job on my Avalon! Rachel kept me informed through the entire process. You all were a pleasure to work with! Will definitely recommend DFW Collision to everyone I know! Thanks again! Blessings! 😀👍

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Marcus was great! Great customer service, great quality assurance, great professionalism! My car looks beautiful! Highly recommend!

Customer Service

Returned Clean

Likely to Recommend

Definitely

Repair Quality

Bobby was really really really helpful. I will definitely return if something happens to my car again

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The repair the bodywork and paint itself was good. Only issue I had was they forgot to plug in my driver side front door lock actuator so my key nor the door lock and unlock button on the door would lock my driver door i had to use my physical key

Customer Service

The repair the bodywork and paint itself was good. Only issue I had was they forgot to plug in my driver side front door lock actuator so my key nor the door lock and unlock button on the door would lock my driver door i had to use my physical key

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service