DFW Collision
In operation 18 years.
We've been repairing vehicles since 2010 in the Grapevine area. Our collision center is known for its expertise, honesty, and stellar service. Here at DFW Collision Center, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you in pre accident condition. Work with most insurance companies. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the Grapevine area.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
She was beautiful 😍
Repair Quality - 5.0/5.0 -
I’m very satisfied with your work. I would say I will always use your services, but I hope I will never need your services again 👏🏻👏🏻
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Rachel Garcia was my attendant and she was outstanding!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
We appreciate the great communication and the extra effort Larry and the repair team put forth. Everyone went above and beyond our expectations. We will recommend them to anyone put in our situation. Thank you for a job well done. I have already complimented them to State Farm.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good job. Larry was great.
Customer Service - 5.0/5.0 -
All personnel were helpful and courteous.
Returned Clean
My Experience - 5.0/5.0 -
Courteous and clear service, excellent work, car looks great! All pros from the front desk to the garage
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Never again and my nephew just had an accident.
Repair Quality - 0.5/5.0 -
I'm so upset because my car still has damage from the incident. Per my insurance company Traveler's. A supplemental should have been submitted to replace my side mirror.
Customer Service - 0.5/5.0 -
Work not completed also missed spots were paint is missing.
Returned Clean
My Experience - 5.0/5.0 -
Larry was very professional and followed up with us on a regular basis on the status of our vehicle repair. He made sure that the process of repairs went smoothly and we got the car back in top notch condition. We are grateful for all the assistance he provided during this time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
good work. very happy.
Likely to Recommend - 5.0/5.0 -
I use DFW Collision Center since they are an authorized Toyota repair facility. I would recommend them to someone with or without a Toyota because of their customer service.
Repair Quality - 5.0/5.0 -
Rachel was friendly, professional, and communicated well with me during the process.
Customer Service - 5.0/5.0 -
Rachel’s customer service was great. She kept me informed throughout the repair process.
Returned Clean
My Experience - 0.0/5.0 -
Unfortunately, my experience with the DFW Collision Center was less than satisfactory. The entire process, from estimation to repair, took almost two months, which far exceeded any reasonable expectation. From the outset, I received no proactive updates regarding the status of the repair. I only received information when I reached out myself, and each time I was met with a new reason for delays. At no point was I given a clear timeline for the repairs, and even when I inquired about the parts delay, I wasn’t provided with a specific estimate for how long it would take. There was also confusion regarding the replacement parts, as I was told that a damaged part was sent twice, which further prolonged the process. Upon receiving my vehicle after the repairs, I noticed issues with the car console that had not been addressed, leaving me with concerns about the overall quality of the work. The entire experience felt disorganized and unprofessional, and I have serious doubts that the final repair was done with the necessary care and attention, as it seemed rushed. Given this, I cannot say that I am satisfied with the service provided, and I hope these concerns will be taken into account to improve future customer experiences. Thank you
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Unfortunately, my experience with the DFW Collision Center was less than satisfactory. The entire process, from estimation to repair, took almost two months, which far exceeded any reasonable expectation. From the outset, I received no proactive updates regarding the status of the repair. I only received information when I reached out myself, and each time I was met with a new reason for delays. At no point was I given a clear timeline for the repairs, and even when I inquired about the parts delay, I wasn’t provided with a specific estimate for how long it would take. There was also confusion regarding the replacement parts, as I was told that a damaged part was sent twice, which further prolonged the process. Upon receiving my vehicle after the repairs, I noticed issues with the car console that had not been addressed, leaving me with concerns about the overall quality of the work. The entire experience felt disorganized and unprofessional, and I have serious doubts that the final repair was done with the necessary care and attention, as it seemed rushed. I still have a damaged console which needs to be repaired and I have notified DFW Collision Center but noone has reached me yet. Given this, I cannot say that I am satisfied with the service provided, and I hope these concerns will be taken into account to improve future customer experiences. Thank you
Customer Service - 0.5/5.0 -
Unfortunately, my experience with the DFW Collision Center was less than satisfactory. The entire process, from estimation to repair, took almost two months, which far exceeded any reasonable expectation. From the outset, I received no proactive updates regarding the status of the repair. I only received information when I reached out myself, and each time I was met with a new reason for delays. At no point was I given a clear timeline for the repairs, and even when I inquired about the parts delay, I wasn’t provided with a specific estimate for how long it would take. There was also confusion regarding the replacement parts, as I was told that a damaged part was sent twice, which further prolonged the process. Upon receiving my vehicle after the repairs, I noticed issues with the car console that had not been addressed, leaving me with concerns about the overall quality of the work. The entire experience felt disorganized and unprofessional, and I have serious doubts that the final repair was done with the necessary care and attention, as it seemed rushed. Given this, I cannot say that I am satisfied with the service provided, and I hope these concerns will be taken into account to improve future customer experiences. Thank you
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job just wish it hadn’t taken so long to get vehicle back.
Customer Service - 5.0/5.0 -
On top of all