DFW Collision
In operation 18 years.
We've been repairing vehicles since 2010 in the Grapevine area. Our collision center is known for its expertise, honesty, and stellar service. Here at DFW Collision Center, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you in pre accident condition. Work with most insurance companies. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the Grapevine area.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From my first encounter with Mrs. Lori Wilson and Mrs. Rachel García I felt they went beyond and above to make sure I had all the correct information and they both kept me well informed. I have to say I was extremely impressed with the high level of professionalism and attention to details these two gems of ladies provided. Definitely not what I was expecting, since I have never had a positive experience with any body shops or collision centers. If whoever reads this and does not acknowledge or give these two gems recognition and a bonus; then as a leader your are an idiot if you do not recognize or appreciate who you have representing your business. Feel free to call me I will gladly discuss this with you. 817-301-6942
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The new Venza mirror works without problems. In addition , it looks just like before the collision.
Customer Service - 5.0/5.0 -
Rachel Garcia is very nice.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Donny Moon, Laurie & Chet were fantastic professionals. Donny kept me updated with progress on repairs and completion time. I appreciated the care and attention the three gave me during the entire process!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very happy they finished it sooner than expected.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Rachel was super helpful on my repair. She communicated well on the progress. Thank you for a job well done.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Total lack of communication from rep and when you do get to talk to someone they can’t give you an answer.
Customer Service - 1.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Donney kept me updated on All repairs. Happy with the outcome.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Marcus, I made it to my daughter’s home in North Flower Mound with 14 minutes to spare. It was all due to your extra care in remedying/meeting my needs to babysit my granddaughters so that my daughter could get to work. You and DFW are indeed A #1 in my book. The work on my car look’s just great. You will be recommended to others by me personally. Thank you, Clifford S Pumphrey, Jr.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I have sent two previous messages proclaiming the excellent services that I received from my collision adviser. Are those two previous responses not enough.
Customer Service - 5.0/5.0 -
Marcus handled my car repair service with complete professionalism. I have sent 3 other replies to your automated system. This is the last time that I going to complete your survey. It was a pleasure doing business with you.
Returned Clean
My Experience - 5.0/5.0 -
Van looks great - color match is perfect
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Van looks great!
Customer Service - 5.0/5.0 -
Timely updates
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Completely satisfied with service at DFW COLLISION. Representative assigned to me was Donny Moon and he was exceptional at keeping in touch with me weekly to inform me of where in process of completion.