DFW Collision
In operation 18 years.
We've been repairing vehicles since 2010 in the Grapevine area. Our collision center is known for its expertise, honesty, and stellar service. Here at DFW Collision Center, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you in pre accident condition. Work with most insurance companies. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the Grapevine area.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service. Promises kept!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work overall! Very timely and informative when I had questions. Expectations have been met. Thanks for the great service!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The work done on the car was first rate but I'm not happy with how long it took
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
Repair was well done
Customer Service - 4.0/5.0 -
Took longer than expected
My Experience - 5.0/5.0 -
Chet did very well at explaining the process and made it a good experience with his politeness.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kevin was so friendly, thorough , and professional in taking care of the repairs.! am very impressed.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
All repairs were done, however there is a new sound coming from my driver door that wasn’t happening when I dropped off.
Customer Service - 4.5/5.0 -
Donnie did an amazing job keeping up with us, he is a 10. I chose 9 due to the rushed and somewhat rude front desk staff.
Returned Clean
Likely to Recommend - 5.0/5.0 -
The rental car process made the process much easier...picked me up from the shop, got my rental car. Then when I got my car back I was able to leave the rental at DFWC. Very easy.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Donnie and the entire team at DFW Collision Center were great! I especially appreciate their prompt assistance, and Donnie kept in touch throughout the entire process, providing regular updates. My car looks as though there was never any damage. Thanks for your service and an excellent job well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The quality of work is top-notch, like there was never any damage!
Customer Service - 5.0/5.0 -
Everyone I encountered is friendly, helpful, and knowledgeable.
Returned Clean
My Experience - 5.0/5.0 -
Chet was superb! Got my car done before the expected date, it’s cleaner than it was when I brought it in and the body work is phenomenal. I will return for other vehicle issues in the future.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Chet was great! Kept us updated the entire time and the body work is just impeccable. Hopefully I won’t need to but I will be taking all of my body shop services to DFW collision in the future.
Customer Service - 5.0/5.0 -
Again, Chet was super helpful and communicative.
Returned Clean
My Experience - 5.0/5.0 -
Chet was great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Chet was awesome! The entire experience was great!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Love this place. I been to other collision centers and have never had a pleasant experience, Chet was amazing, this definitely be my shop from now on.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The entire staff, especially chet went the extra mile to make an extremely picky customer happy. If I hear from a friend that they need bodywork done, I will recommend your shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Entire staff worked to make a picky customer extremely happy. The service rendered by Chet was exceptional. He went the extra mile. I will recommend d/fw collision to family, friends, or anyone else who needs this type of service. Well done!!!
Customer Service - 5.0/5.0 -
Definitely know how it's supposed to be done
Returned Clean
My Experience - 5.0/5.0 -
Rachel was very helpful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
DFW Collision did an excellent job fixing my car to look like new. I am very thankful for their work and skill.
Customer Service - 3.0/5.0 -
When I first dropped my car off, the service manager I was supposed to meet at 4pm ended up calling in sick that day, which is fine. However, I could have come in earlier since they weren't even going to be there as the courtesy driver had already left for the day at 3pm and I was pretty much stranded and had to call a friend for a ride. They could have let me know to come in when the courtesy driver was available. Also, when my car was almost finished, the general manager called me the week before to let me know my car would be ready by the next Friday, which is totally fine. Except that he ended up calling me the next day to let me know that my car would actually be ready earlier by Tuesday instead of Friday. My car ended up not being ready until Friday anyway, so it just caused confusion and was pointless to give me the second call and should have just waited until my car was actually ready before calling me a second time. Downside I would offer is that communication was inconsistent and I would have liked more frequent updates than the one or two I got over the month and a half that they had my car. I didn't meet my service manager until I picked up my car.
My Experience - 5.0/5.0 -
The team was very helpful. They provided timely updates and made my daughters vehicle look as good as new.
Likely to Recommend - 5.0/5.0 -
I have already recommended it to my friends.
Repair Quality - 5.0/5.0 -
Great workmanship, great communication, and great customer service.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
I need to go back and get the headlight adjusted that was replaced but otherwise I’m satisfied
Customer Service - 3.5/5.0 -
I need to go back and get the headlight adjusted that was replaced but otherwise I’m satisfied