DFW Collision
In operation 18 years.
We've been repairing vehicles since 2010 in the Grapevine area. Our collision center is known for its expertise, honesty, and stellar service. Here at DFW Collision Center, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you in pre accident condition. Work with most insurance companies. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the Grapevine area.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
No communication from your staff. No updates given during the process. No information about how long the process would take to complete my car. When I would call concerning my vehicle, was always told staff in meetings. To busy to take my calls. Today, I was told to meet your staff at Hertz at 4 pm. I was there at 345 pm to turn my rental car back to Hertz. I waited on your staff until 420 pm with no call or if she even remembered that we had appt. At 4 pm. Once your staff finally showed up, then she proceeded to let me know we would have to go back to your location, then to Toyota. Which this even took more of my time and I had another appt. At no time, your staff let me know it would take another 45 minutes to complete all necessary paperwork for me to get my car back. I was told that my car would be returned to me looking like a new car again. I still have damaged to my car. Also, my hubcap on the passenger front tire has been damaged. Your staff told me she would call about the hubcap damaged. To this time and date no call has come from your staff. Very disappointed with your service, staff and process.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Got work done car looks great Got me a rental and Did all the work and Toyota paid for it
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
This is our second vehicle we’ve had DFW Collision do work on, and we would definitely use them again, as well as recommend them to others.
Repair Quality - 5.0/5.0 -
DFW Collision always does a great job.
Customer Service - 5.0/5.0 -
Rachel is the best and so easy to work with. She really goes above and beyond for her customers.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The Quality of work was.geeat
Customer Service - 5.0/5.0 -
Great
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good Attention from Rachel
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
For the reasons stated previously
Repair Quality - 2.0/5.0 -
My hood still isn’t right. Took too long. Not enough price matching. And communication was primarily me calling. Was promised updates on progress that didn’t come. Car returned to me first time with the hood out of alignment. I could have made a better selection of companies to have my vehicle repaired at.
Customer Service - 2.0/5.0 -
See last comment
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
This has been the best experience with getting a car repaired, they were attentive, very communicative and responsive. I had updates every step of the way and they did a fantastic job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Rachel kept me informed of my repair process and was exceptional at juggling 2 separate insurance claims for me. She also made sure that I was able to get OEM parts too!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Rachael was really easy to work with. Extra time was needed but that was okay.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Big shoutout to Rachel. She was a great help with this as she stayed past closing time to take me to dealership to pick up my truck after its paint job. Repaint took slightly longer than expected but was no problem
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good local body repair shop..
Likely to Recommend - 5.0/5.0 -
Another satisfied customer
Repair Quality - 5.0/5.0 -
Rachel was very helpful and attentive to my questions and concerns
Customer Service - 5.0/5.0 -
Customer satisfaction at its best.
Returned Clean
My Experience - 5.0/5.0 -
Rachel did a great job of facilitating my repair and made the process very smooth
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service was great
Customer Service - 5.0/5.0 -
Rachel was.great, friendly and professional.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were amazing. Super helpful and explained everything throughout the process.