Diamond Auto Body - Reno
In operation 40 years.
At Diamond Auto Body is a family owned business that strives to make every customer feel like our family. At Diamond we have a team of certified professionals committed to delivering the highest quality repair that is always backed with a lifetime guarantee.
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
This is a good shop to use. The team works well together.
Repair Quality - 5.0/5.0 -
The work was done well, and quickly. I was very happy with everything from start to finish.
Customer Service - 5.0/5.0 -
The staff were extremely friendly.
Likely to Recommend - 5.0/5.0 -
The work was great. The people were great. I most certainly would recommend diamond auto body to anyone that asks me
Repair Quality - 5.0/5.0 -
Everyone was great and went out of their way to get my car back as quick as possible.
Customer Service - 5.0/5.0 -
I had questions about my cars electronics. Everyone was patient with me and helped me to see that everything was working just fine.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Scuff still present on taillight
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Very happy with everyone that worked on this.. great team!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looked brand new
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 2.5/5.0 -
My service person left so didn’t hear anything for awhile.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Muy satisfecha
Customer Service - 5.0/5.0 -
Muy buen servicio muy amables y muy rápido
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From initial estimate to call telling us our car was ready, was a great experience
Customer Service - 5.0/5.0 -
See p
Likely to Recommend - 2.5/5.0 -
mistake could be made so depend on how complete my follow up repair gets completed.
Repair Quality - 1.5/5.0 -
manager Amondo at south meadows Diamond Shop assured me the Lexus Lx470 was completely fixed and that there were no catching in the passenger side doors that was involved in the accident. Also reassured me that they completely replaced my front passenger door with a replacement door that was completely redone. I talked to him night before pick up date which was greater than 3 weeks time. He said he would check the doors to make sure they did not creak from catching from damage when opening. He never called back and then had his secretary called me back in the morning everything was good. When me and my wife went to pick up the SUV and when examined the back passenger door creaked significantly enough to be heard by me and the adjustor who worked there. Also the front door that was completely. replaced had defects in the paint under the clear coat that was immediately noticeable by both the adjuster who was checking me out as well as by me and my wife. It was not painted well if it was repainted. The adjuster apologized for an incomplete work and we had to leave the SUV for further work. Almondo followed up by calling me and told me that they oiled the back door hinge and it did not creak anymore but when looking closely into it, he said he needed to replace a mechanical item to fix the rubbing when being opened. I have not heard anything else for now and he also did mention that they will make it right on the front passenger door paint issue even if they have to repaint it but since then I have not heard back on the status of my SUV. It has been almost going on 5 weeks now.
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Would highly recommend your repair work and the customer service goes above and beyond
Repair Quality - 5.0/5.0 -
Diamond Auto Body did an EXCELLENT job repairing my Lexus. It was done in a timely manner and thank you for the updates while it was being repaired. It looks brand new again. Thank you so much. And to top everything off besides the repair, your customer service is excellent. I will definitely refer you to others. Thank you!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent repair work -- did a great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I definitely would recommend Diamond Auto Body. CSAA and Diamond Auto Body are a great team. Additionally, I cannot say enough good things about CSAA. They made the whole process smooth and low stress.
Repair Quality - 5.0/5.0 -
The vehicle looks just like new.
Customer Service - 5.0/5.0 -
Very professional. The work was done quickly and they kept me informed as the work progressed.
Likely to Recommend - 5.0/5.0 -
I would highly recommend Diamond Auto Body Shop
Repair Quality - 5.0/5.0 -
Staff is very knowledgeable and helpful, and very efficient
Customer Service - 5.0/5.0 -
Great service! The job was done quickly and efficiently