Diamond Auto Body - Sparks
In operation 4 years.
At Diamond Auto Body is a family owned business that strives to make every customer feel like our family. At Diamond we have a team of certified professionals committed to delivering the highest quality repair that is always backed with a lifetime guarantee.
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Discover Card
- MasterCard
- Visa
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 1:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication! Thank You Nancie at Greg Street! Did the job right the first time! Thank You!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The hood of my car is not even/flush. Appears to be due to a rubber gasket that the hood sits on each side and the driver side fits lower down now since the repair
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Nancie was very friendly, helpful, and communicative.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0 -
So much more professional than a previous company I was considering. Thank you for that.
Repair Quality - 5.0/5.0 -
Nance was very nice. My car was finished after the 5-7 days but well BEFORE 5/25. Great! I am unsure of the actual damage repaired, but the back of my car looks great. I was worried if I ever got rear-ended again if that part had been weakened. Thank you for your wonderful service.
Customer Service - 5.0/5.0 -
Nance was very courteous and professional. She was pleasant, smiled, and didn’t act like she was rushing you out the door.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0 -
Incomplete work
Customer Service - 1.0/5.0 -
Customer service needs help
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I did send my sister
Repair Quality - 5.0/5.0 -
Great job.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Overall, Diamond Auto Body in Diamond Auto Body did an alright job with my vehicle repair, and the body work itself came out pretty good. The staff was busy, but they eventually got everything handled and kept the process moving. That said, there were a few things that disappointed me considering the amount my insurance paid for the repairs. My center console was supposed to be replaced or at least repainted, but there were still two noticeable scuff marks left in the middle that looked completely overlooked. Since there were only a couple impacted areas to focus on, I expected more attention to detail and higher quality control before returning the vehicle. The window tint process also took longer than expected. I ended up waiting around two hours because another customer was ahead of me. Better appointment scheduling could have made the experience smoother and saved me a lot of waiting time. Communication could’ve also been better. At one point I had to reach out myself because things felt delayed and I was starting to lose confidence due to how busy everything seemed. In the end, they got the job done, but the experience didn’t fully feel like top-tier quality service. Not a terrible shop by any means, but for the price of the repairs, I expected a little more attention to detail and customer service.
Customer Service - 1.5/5.0 -
Overall, Diamond Auto Body in Diamond Auto Body did an alright job with my vehicle repair, and the body work itself came out pretty good. The staff was busy, but they eventually got everything handled and kept the process moving. That said, there were a few things that disappointed me considering the amount my insurance paid for the repairs. My center console was supposed to be replaced or at least repainted, but there were still two noticeable scuff marks left in the middle that looked completely overlooked. Since there were only a couple impacted areas to focus on, I expected more attention to detail and higher quality control before returning the vehicle. The window tint process also took longer than expected. I ended up waiting around two hours because another customer was ahead of me. Better appointment scheduling could have made the experience smoother and saved me a lot of waiting time. Communication could’ve also been better. At one point I had to reach out myself because things felt delayed and I was starting to lose confidence due to how busy everything seemed. In the end, they got the job done, but the experience didn’t fully feel like top-tier quality service. Not a terrible shop by any means, but for the price of the repairs, I expected a little more attention to detail and customer service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
See comments on no 1 question
Repair Quality - 5.0/5.0 -
Great-great job and staff. Will highly recommend your workmanship and overall experience to everyone that needs your services. Thank you again. Don Allen