Doug's Auto Body Standale

5.0 (409reviews)

100%

(616) 735-1316

O-199 Lake Michigan Dr NW, Grand Rapids, MI 49534

100%

See Photos

O-199 Lake Michigan Dr NW
Grand Rapids, MI 49534

Get Directions Website Email

About Doug's Auto Body Standale

See Photos

O-199 Lake Michigan Dr NW
Grand Rapids, MI 49534

Get Directions Website Email

In operation 51 years.

Quality Collision Repair Since 1975!! Now with three locations to better serve West Michigan.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Call

Website

Reviews (409)

Sort By:
Newest
Rating

363 Customers Rated

5 Stars

83.9% Complete

(343)
4 Stars

3.9% Complete

(16)
3 Stars

0.7% Complete

(3)
2 Stars

0% Complete

(0)
1 Star

0% Complete

(0)
< 1 Star

0.2% Complete

(1)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering exceptional repair quality, with many noting flawless paint matches and results so perfect the damage is undetectable. The team is widely recognized for their friendly, professional, and knowledgeable approach. Communication stands out as a key strength, with proactive text and email updates keeping customers informed throughout the process. Timeliness is another highlight, as repairs are frequently completed ahead of schedule, often surprising customers. Bonus touches like interior and exterior detailing add extra delight. A few customers noted minor areas for improvement, such as loaner car cleanliness, but these were isolated comments. Overall, customers express high satisfaction and strong willingness to recommend the shop.

Select to learn more

Service Quality
Timeliness
Communication

"... truck and these guys did an amazing job fixing it. The work is so perfect you cant even tell it was damaged. They are extremely skilled professionals." Read more

"Repair looks great, like it never was damaged."

"The Team went above and beyond on our repair of our 2018 Honda Odyssey van! Our van was returned ..." Read more

"The communication, compassion to our situation, and the excellent work from staff were amazing and just a fresh breath of air. They made the process and whole ordeal easy ..." Read more

"... but they fixed it right away no questions asked. Great service and professional and kind staff. Thanks for a great job" Read more

"Was promised Friday and it was ready by Thursday."

"They got the vehicle done earlier than the original estimate!"

"I was on a short vacation and my car was ready the day before my return. Fantastic!"

"... helpful beyond my initial reasons for coming in. They always seem to complete the job earlier than expected." Read more

"They had my truck ready in the time they promised."

"Its the care and communication that set this place above the rest."

"Great communication. Texts were sent out regularly with updates on progress."

"Was very happy with communication and quick service . Loaner car could have been cleaner inside . Looks ..." Read more

"They made what seemed to be a daunting process very easy and walked me through everything."

"Communication was great!"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... truck and these guys did an amazing job fixing it. The work is so perfect you cant even tell it was damaged. They are extremely skilled professionals." Read more

"Repair looks great, like it never was damaged."

"The Team went above and beyond on our repair of our 2018 Honda Odyssey van! Our van was returned ..." Read more

"The communication, compassion to our situation, and the excellent work from staff were amazing and just a fresh breath of air. They made the process and whole ordeal easy ..." Read more

"... but they fixed it right away no questions asked. Great service and professional and kind staff. Thanks for a great job" Read more

"Was promised Friday and it was ready by Thursday."

"They got the vehicle done earlier than the original estimate!"

"I was on a short vacation and my car was ready the day before my return. Fantastic!"

"... helpful beyond my initial reasons for coming in. They always seem to complete the job earlier than expected." Read more

"They had my truck ready in the time they promised."

"Its the care and communication that set this place above the rest."

"Great communication. Texts were sent out regularly with updates on progress."

"Was very happy with communication and quick service . Loaner car could have been cleaner inside . Looks ..." Read more

"They made what seemed to be a daunting process very easy and walked me through everything."

"Communication was great!"

Karthikeyan (Hyundai owner) reviewed 8/17/26

Good work and supporting!

Rachel (Chevrolet owner) reviewed 8/10/26

Love Doug’s. They always do a great job. Quick and always flexible with my schedule.

Always great attitudes

Troy (Chevrolet owner) reviewed 8/10/26

David (Toyota owner) reviewed 7/30/26

Repair looks great, like it never was damaged.

Appreciate to text updates.

Paula (Honda owner) reviewed 7/30/26

The repairs look good, the work was done within the time promised and Carla was exceptional with her service, friendliness, professionalism, and follow up.

Carla was a true professional and very friendly to work with. The work done on the vehicle looks great.

Have had the vehicle back about a week and all looks great.

Kristopher (GMC owner) reviewed 7/27/26

David (Chevrolet owner) reviewed 7/20/26

Emily (Toyota owner) reviewed 7/9/26

Gary (Buick owner) reviewed 6/18/26

Very knowledgeable and professional

Chad (Toyota owner) reviewed 6/11/26

Michael (Honda owner) reviewed 6/8/26

Caleb (Honda owner) reviewed 6/8/26

Doug’s was amazing! Professional, thorough, and went the extra mile by scheduling Enterprise to pick us up right from their shop.

Karen (Honda owner) reviewed 6/8/26

I appreciated the thorough notes about the car injuries, Carla was up to date on how things were going, and the men who brought my car to my house were very nice and friendly. I appreciated Carla arranging that too.

Blythe (Ford owner) reviewed 6/4/26

Marlene (GMC owner) reviewed 5/22/26

Car was completed when promised, cleaned and personal as vey patient and helpful Friendly, very ! Helpful !!

Troy (Chevrolet owner) reviewed 5/18/26

Emily (Chevrolet owner) reviewed 5/14/26

It’s the care and communication that set this place above the rest.

The communication, compassion to our situation, and the excellent work from staff were amazing and just a fresh breath of air. They made the process and whole ordeal easy and took the stress off of us. 10/10 highly recommend!!

I had a lot of questions throughout the process and was put at ease everytime I talked with Carla. She’s amazing and a delight to work with. She is very professional, knowledgeable, and personable. Made it all a breeze.

Mary Beth (Cadillac owner) reviewed 5/7/26

Margret (Honda owner) reviewed 5/7/26

Selena (Honda owner) reviewed 5/1/26

Did a great job and got the car back sooner then planned

Top of reviews

Doug's Auto Body Inc.

5.0 391 reviews
14960 68th Ave
Coopersville, MI 49404
Doug's Auto Body- Spring Lake

5.0 77 reviews
14921 Cleveland Street
Spring Lake, MI 49456

Rodenhouse Body Shop

5.0 1,121 reviews
3949 Remembrance Road NW
Grand Rapids, MI 49534
Pro Collision of West Michigan...

5.0 965 reviews
4089 Remembrance Rd NW
Grand Rapids, MI 49534
Van Eck Auto Body

4.9 3,797 reviews
4520 Chicago Dr SW
Grandville, MI 49418

view more shops in: Grand Rapids | 49534

It's not advisable to drive your car to an auto body repair shop if you see fluids leaking, the steering or suspension feels misaligned, the car is making an unusual noise after an accident, or if an air bag was deployed.

Doug's Auto Body Standale

About Doug's Auto Body Standale

Reviews (409)

363 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -