Doug's Auto Body Standale

5.0 (411reviews)
100%
O-199 Lake Michigan Dr NW,  Grand Rapids,  MI  49534

In operation 51 years.

Quality Collision Repair Since 1975!! Now with three locations to better serve West Michigan.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (411)

Likely to Recommend

Fantastic

Repair Quality

Customer Service

Every step of the process was fantastic. I was so stressed and worried having had the car become undrivable hundreds of miles from home in a holiday. Everything from the initial contact to picking up my car was handled with care and amazing attention to the customer experience.Carla was so responsive, helpful, and positive.

Returned Clean

My Experience

You guys are very awesome. Thanks for the service if I ever need anything, I will be back.

Likely to Recommend

Repair Quality

They did a good job on my truck

Customer Service

Parts came in time

Returned Clean

Likely to Recommend

Repair Quality

I am happy and appreciate the service I’ve always have gotten from your places of business

Customer Service

Returned Clean

My Experience

Amazing experience. Helpful, polite and they keep you informed. Finished work looked great. A+.

My Experience

Our experience with Doug's Auto Body was excellent from our first call to the extra service of delivery. The car looks absolutely beautiful and was fixed faster than expected. Thank you Doug's.

My Experience

Carla was phenomenal! Took care of everything. We will recommend you to everyone we can! Our son was so impressed with how clean the INSIDE was also!

Likely to Recommend

Repair Quality

Excellent communication and prompt service, only problem that radiator cap was never put back on so most of the fluid was lost.

Customer Service

Carla was great

Returned Clean

My Experience

The body looks like new again and the inside was cleaned up too which was a nice surprise!! Great customer service and communication throughout the process as well. 110% satisfied.

Likely to Recommend

Repair Quality

Great quality work, great customer service, great communication

Customer Service

Friendly and helpful staff

Returned Clean

My Experience

Very professional, quality work, and was able to get job done fast

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Completed on time, cheerful staff, cleaned car , no complaints

Customer Service

Returned Clean

My Experience

Everything was great from beginning to end. Great communication and great job. I will definitely recommend Doug’s Auto Body and will be in ding you for any future repairs! 😊

Likely to Recommend

Repair Quality

Great shop, great employees and great job. Will definitely use again and highly recommend!

Customer Service

Returned Clean

My Experience

Great job. Awesome service and fixed car way ahead of schedule, thank you!

Likely to Recommend

Repair Quality

Very impressive! Couldn’t have been happier.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent job!

Customer Service

Friendly and helpful

Returned Clean

My Experience

Great work, the truck looked amazing and it was done 2 days before they quoted me it would be finished.

Likely to Recommend

Repair Quality

Great work, reliable, speedy. Got my car back 2 days before promised.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Car looked great when work was completed

Customer Service

Returned Clean

My Experience

Couldn't believe how sparkling inside and out! You guys went above and beyond.

My Experience

Very professional and kind. The truck looks Amazing thank you!!

Likely to Recommend

Repair Quality

Great customer service!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Repairs were done very quickly. Carla arranged for the rental car both ways. I will definitely use them again. They do quality work.

Customer Service

Carla keep me inform from start to finish

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean