Doug's Auto Body Standale

My Experience - 5.0/5.0 -

The whole experience was top notch!! Everyone was so nice and made me feel very comfortable with everything. On my had a small issue with the loaner but that was NO ONES fault. Things happen you can’t control!! Over all very very happy and would recommend to anybody!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Outstanding, momma is happy, therefore I'm happy. Her car was returned to her all cleaned and a day early!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great service from start to finish.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Hope it's not needed tho.

Repair Quality - 5.0/5.0 -

Everything looks great and it was done ahead of schedule.

Customer Service - 5.0/5.0 -

Everyone was extremely friendly.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Everybody was very pleasant and helpful as this was my 1st claim ever

Returned Clean

My Experience - 5.0/5.0 -

Excellent team to work with! They made everything go so easily! Very satisfied with the repairs and staff. They provided a vehicle for me which was equal to my vehicle being repaired.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very helpful with up to date reports of the progress. They have loaner vehicles. Exceptional body work.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Good job Professional workers

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Good service

Repair Quality - 5.0/5.0 -

It was awesome. Did a great job

Customer Service - 5.0/5.0 -

Awesome.

Returned Clean

Likely to Recommend - 5.0/5.0 -

I have told everyone that has asked me “have you got your car back?” I’ve told them that I recommend you every time

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Thank you guys for the rental I didn’t know what was going to do and how I would get to work while you guys fix my car! Thanks so much God bless Angela Sherman

Likely to Recommend - 5.0/5.0

Repair Quality - 3.5/5.0 -

Thanks for the rental

Customer Service - 5.0/5.0 -

Front desk lady is great

Returned Clean

My Experience - 5.0/5.0 -

Repairs were completed in the time frame that was given. Estimate was accurate. Everyone was very accommodating and made the process very easy.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Repairs were completed on time. Everyone made this a very easy process.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They were awesome even detailed my truck inside I definitely wasen't expecting that!

Customer Service - 5.0/5.0 -

Everyone was great

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Doug's was able to get us back on the road in 3 days. They rock!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They did a great job and had us on the road fast. Thanks!

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I am explosively impressed with Doug's Auto Body. This team is very talented and professional down to every detail. They have went way above and beyond. Very courteous and friendly staff. I will continue to have this company do any and all work I may need and I will recommend Doug's to as many future customers as possible. God bless this Team

Likely to Recommend - 5.0/5.0 -

I would highly recommend Doug's Auto Body of Standale to anyone needing car repairs. I will now have all my work done at Doug's. It is nice to have finally found good decent, honest people who understand quality.

Repair Quality - 5.0/5.0 -

Very professional group of people. From the office to the behind the scenes workers. This company exemplifies above and beyond. I highly recommend this company for all of your automobile needs and / or repairs.

Customer Service - 5.0/5.0 -

Carla. who was my first customer service contact, was very professional, friendly and knowledgeable. The customer service I experienced was way above courteous and extremely detailed, accurate. I would also like to thank Doug's for providing transportation to and from the shop and my home as this was so kind. What a generous amenity this is. This is proof, once again, of the care Doug's put into their relation with the customer.

Returned Clean

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Thank you to the entire team at Doug's! You made my daughter's car repair easy and stress free. Excellent work on the repairs and thank you for going above and beyond to buff the other headlamp. My daughter really appreciated the extra special care and time you took to give it a wash and interior cleaning! Thanks for going above and beyond!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great work, completed quickly and correctly.

Customer Service - 5.0/5.0 -

They bent over backwards to get us into a loaner car and even switch it out when my wife wasn't happy with the first one.

Returned Clean

My Experience - 5.0/5.0 -

Excellent experience! Repairs were completed faster than expected and the communication was great throughout the whole process. Highly recommend!