Doug's Auto Body Standale

5.0 (409reviews)
100%
O-199 Lake Michigan Dr NW,  Grand Rapids,  MI  49534

In operation 51 years.

Quality Collision Repair Since 1975!! Now with three locations to better serve West Michigan.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (409)

My Experience

Very friendly and even detailed my car. Pleasant surprise.

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positive

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Well done

Customer Service

Excellent

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I've already told others about my satisfaction.

Repair Quality

I am very happy with the results of my car. They are such great people to work with. I will definitely come back again.

Customer Service

They are very friendly and help me with all of my questions.

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My Experience

Was very happy with communication and quick service . Loaner car could have been cleaner inside . Looks like someone peed on passenger seat but it smelled ok and got me around and thankful you had one for me .

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Repair Quality

It's beautiful

Customer Service

Good communication

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I've used Doug's for several of my own repairs and would most definitely recommend to anyone.

Repair Quality

Finished my vehicle faster than expected

Customer Service

Carla was great, got me into the shop to fix my vehicle and set up with a loaner right away

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My Experience

Awsome job,well done,I can not be more happy with your work, I will always take my repairs to you.thank you

My Experience

This is the third time I have used Doug’s auto body. Every time i am amazed at how good my vehicles look when completed.

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They are all so amazing and helpful. I appreciate everything you did

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They are all so amazing and helpful. I appreciate everything you did.

Customer Service

They are all so amazing and helpful. I appreciate everything you did.

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And I let them know that also

Repair Quality

There very friendly there, answered all my questions, and did prefect work on my dually. Thank you so much.

Customer Service

There very friendly there, answered all my questions, and did prefect work on my dually. Thank you so much.

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Repair Quality

Doug's has always been informative and helpful beyond my initial reasons for coming in. They always seem to complete the job earlier than expected.

Customer Service

All the staff are friendly and knowledgeable. Very kind and personable. Helped with issues that weren't related to my initial issue.

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Ask for Carla and Terry… Top notch work and customer service… Doug’s is my go to Body Shop…

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Excellent service!

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Wonderful!

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My Experience

I loved bringing my car here. As someone who doesn’t know too much about the insurance, appointment set up, what goes on fixing wise, I felt very included and informed on the processes! Doug’s reached out to me first to set this appointment up, they helped me figure out my deductible, and made sure to text and call me with updates. Everyone there was beyond nice and were always smiling!! I would recommend anyone to go here, and one day if my car were to get another ding, I know exactly who to call! They are the best!

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