Doug's Auto Body Standale

5.0 (409reviews)
100%
O-199 Lake Michigan Dr NW,  Grand Rapids,  MI  49534

In operation 51 years.

Quality Collision Repair Since 1975!! Now with three locations to better serve West Michigan.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (409)

Likely to Recommend

Repair Quality

Everyone that I spoke with/was helped by was wonderful. They kept me up to date with the progress of my vehicle throughout the whole time they had my car, which was amazing! Will definitely come back for other car body needs.

Customer Service

Everyone that I spoke with/was helped by was wonderful. They kept me up to date with the progress of my vehicle throughout the whole time they had my car, which was amazing!

Returned Clean

My Experience

The whole team there were completely professional and great! I was receiving texts with update the whole time. They are going above and beyond to make you feel great. And the work is outstanding.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

10/10 great staff , will recommend Doug’s to friends and family

Likely to Recommend

Repair Quality

Customer Service

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Likely to Recommend

Repair Quality

I had thee best of the Best Service on my vehicle at Doug's Auto Body shop rated them 5 star ⭐ and even let me take a loaner Car while mine was being repaired. Highly satisfied and Would recommend them 💯

Customer Service

The Best of the Best

Returned Clean

Likely to Recommend

I highly recommend Doug’s to anyone who needs Body work done on their vehicle. This review is based on services provided and the integrity of the shop.

Repair Quality

I had the ultimate experience with Doug’s Auto Body. It all started with Carla on the phone. She was knowledgeable, friendly and experienced in her job position. The shop had a loaner vehicle available for my use during the repair. My vehicle was completed earlier than expected and everything about Doug’s exceeded my expectations.

Customer Service

Carla is Excellent.

Returned Clean

My Experience

well done great job told everyone i know nn kayyy thanks

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Polite, professional, accommodating and thorough. Would absolutely recommend 👌

Likely to Recommend

Repair Quality

Fast, efficient and kept me informed

Customer Service

Returned Clean

My Experience

You guys did such a great job! It looks great. Thank you!

Likely to Recommend

Repair Quality

Great people, great results, great experience. I recommend Doug's to all my friends now and going forward.

Customer Service

Returned Clean

My Experience

Thank you all for everything. Great customer service and advice. Will definitely come to your company for future repairs. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very happy with the experience

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

From start to finish the customer service was EXCELLENT. Very first impression from first contact was so professional that any stress I was feeling completely evaporated and I only had complete confidence this would be the BEST. And everything played its coarse from streamlined insurance to streamlined rental car agency. EVERYTHING was a perfectly choreographed-like event and I thank all professionals involved. Last, but not least, the repair work is a piece of art work in itself. BEAUTIFUL WORK! LIKE NEW! THANK YOU!

Likely to Recommend

It was a pleasure to experience the badly needed service.

Repair Quality

The reapair was SO AWESOME there is no appearance of any previous damage where it was repaired. Looks like “new” again.

Customer Service

My experience with the customer service is far above noteworthy. At every step, VERY competent professionals, whether knowing, or unknowingly, put me at ease and calmed an unspoken stress.

Returned Clean

Likely to Recommend

All day any day I would recommend Doug’s shop

Repair Quality

Great service they did a quality job and got me right in and right out in a very impressive timely matter. Excellent customer service.

Customer Service

Excellent customer service. Very friendly and helpful.

Returned Clean

Likely to Recommend

Honesty and price is everything to me and I will always highly recommend them.

Repair Quality

Awesome work and service.

Customer Service

Always been satisfied.

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Repair Quality

Customer Service

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Likely to Recommend

Repair Quality

Overall I had a great experience getting my car done at Doug’s Auto. They were very friendly and very communicative on how my car was doing in the shop. The work they did on my car looks fabulous and perfect like nothing ever happened! Overall very satisfied and would totally recommend getting work done there!

Customer Service

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Likely to Recommend

Repair Quality

This is the 2nd time I've had my car in there and have nothing but outstanding service.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean