Doug's Auto Body Standale

5.0 (409reviews)
100%
O-199 Lake Michigan Dr NW,  Grand Rapids,  MI  49534

In operation 51 years.

Quality Collision Repair Since 1975!! Now with three locations to better serve West Michigan.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (409)

Likely to Recommend

Repair Quality

The loaner vehicle was old and made a lot of sounds. I was afraid to drive.

Customer Service

Carla was very informative and keep us in the loop on the repairs

Returned Clean

Likely to Recommend

Definitely

Repair Quality

My car was done ahead of schedule. It looks beautiful again! We love Doug's Auto Body.,

Customer Service

Great communication, excellent work

Returned Clean

Likely to Recommend

Repair Quality

I'm very satisfied with this company. They treated me really nice. They're very nice people

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Awesome service, I was updates of every process.

Customer Service

Professional and very friendly.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Repairs appear to be very high quality. The car appears as if nothing ever happened. Additional damage was found during the repair process and communication for the delays were explained professionally. I hope I don't need Doug's services in the future but if I do, I will use Doug's body shop with confidence.

Customer Service

Excellent communication

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Such a pleasure to work with you all.

Repair Quality

Looks brand new!

Customer Service

Carla was excellent at communicating!

Returned Clean

My Experience

Efficient and easy service

Likely to Recommend

Repair Quality

Great service and personable staff

Customer Service

Very personable

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Wonderful experience. Everyone was kind, caring, attentive. No extra frills and straightforward about realistic timelines and expectations, especially in regards to parts

Customer Service

Wonderful experience. Everyone was kind, caring, attentive. No extra frills and straightforward about realistic timelines and expectations, especially in regards to parts

Returned Clean

My Experience

The staff was really friendly and kept me up to date on the progress of my car. Would highly recommend and will go back if the need arises

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

It’s not a place I would like to visit all the time. But accidents happen and I’m glad they got the job done .

Repair Quality

Thank you very much I am very happy. Great job 😃

Customer Service

Very understanding

Returned Clean

Likely to Recommend

Repair Quality

The updates on my vehicle progress was helpful and the quality of work was excellent.

Customer Service

Customer service was great. I appreciated the help and friendliness of the team.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Best customer service experience I've had in a long time

Repair Quality

Looks fantastic. Thank you for the pride you all put into your work.

Customer Service

Carla, thank you for your incredible communication. And to the entire team for detailing the interior of my vehicle when I picked it up? And probably polishing the entire exterior? You guys went above and beyond and truly became a highlight of my year so far.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thanks for continuous updates and help along the way and getting my daughter’s car done in a timely manner! 5 stars

Likely to Recommend

Repair Quality

This auto body shop was amazing! Easy to work with, communicated well, was helpful and friendly and made the process smooth and the car was repaired in a timely matter!! We are very pleased!

Customer Service

Returned Clean