Doug's Auto Body Standale
In operation 51 years.
Quality Collision Repair Since 1975!! Now with three locations to better serve West Michigan.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The loaner vehicle was old and made a lot of sounds. I was afraid to drive.
Customer Service - 5.0/5.0 -
Carla was very informative and keep us in the loop on the repairs
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely
Repair Quality - 5.0/5.0 -
My car was done ahead of schedule. It looks beautiful again! We love Doug's Auto Body.,
Customer Service - 5.0/5.0 -
Great communication, excellent work
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I'm very satisfied with this company. They treated me really nice. They're very nice people
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome service, I was updates of every process.
Customer Service - 5.0/5.0 -
Professional and very friendly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs appear to be very high quality. The car appears as if nothing ever happened. Additional damage was found during the repair process and communication for the delays were explained professionally. I hope I don't need Doug's services in the future but if I do, I will use Doug's body shop with confidence.
Customer Service - 5.0/5.0 -
Excellent communication
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Such a pleasure to work with you all.
Repair Quality - 5.0/5.0 -
Looks brand new!
Customer Service - 5.0/5.0 -
Carla was excellent at communicating!
Returned Clean
My Experience - 5.0/5.0 -
Efficient and easy service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and personable staff
Customer Service - 5.0/5.0 -
Very personable
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful experience. Everyone was kind, caring, attentive. No extra frills and straightforward about realistic timelines and expectations, especially in regards to parts
Customer Service - 5.0/5.0 -
Wonderful experience. Everyone was kind, caring, attentive. No extra frills and straightforward about realistic timelines and expectations, especially in regards to parts
Returned Clean
My Experience - 5.0/5.0 -
The staff was really friendly and kept me up to date on the progress of my car. Would highly recommend and will go back if the need arises
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
It’s not a place I would like to visit all the time. But accidents happen and I’m glad they got the job done .
Repair Quality - 5.0/5.0 -
Thank you very much I am very happy. Great job 😃
Customer Service - 5.0/5.0 -
Very understanding
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The updates on my vehicle progress was helpful and the quality of work was excellent.
Customer Service - 5.0/5.0 -
Customer service was great. I appreciated the help and friendliness of the team.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Best customer service experience I've had in a long time
Repair Quality - 5.0/5.0 -
Looks fantastic. Thank you for the pride you all put into your work.
Customer Service - 5.0/5.0 -
Carla, thank you for your incredible communication. And to the entire team for detailing the interior of my vehicle when I picked it up? And probably polishing the entire exterior? You guys went above and beyond and truly became a highlight of my year so far.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks for continuous updates and help along the way and getting my daughter’s car done in a timely manner! 5 stars
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This auto body shop was amazing! Easy to work with, communicated well, was helpful and friendly and made the process smooth and the car was repaired in a timely matter!! We are very pleased!