Doug's Auto Body Standale

5.0 (409reviews)
100%
O-199 Lake Michigan Dr NW,  Grand Rapids,  MI  49534

In operation 51 years.

Quality Collision Repair Since 1975!! Now with three locations to better serve West Michigan.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (409)

My Experience

I love it. Thankyou

Likely to Recommend

Repair Quality

Dougs auto body did a fantastic job on my car. It looks great. Im very happy with it.

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

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My Experience

My repair job looks great. The personnel were very helpful and friendly. I would recommend your shop to anyone needing body work for their vehicle. Great job !!

Likely to Recommend

Repair Quality

Great people, great work. I would recommend Doug’s to others.

Customer Service

Returned Clean

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Excellent shop for repairs

Repair Quality

Very professional staff. Work done within timeframe and quality workmanship

Customer Service

Again very professional staff

Returned Clean

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Repair Quality

Helpful, knowledgeable, and friendly

Customer Service

Returned Clean

Likely to Recommend

I already posted it on Facebook

Repair Quality

What was shocking to me was how clean it was inside and out I wished I would have done that same exact thing to the loaner van I drove 100 % satisfied hands down

Customer Service

What was shocking to me was how clean it was inside and out I wished I would have done that same exact thing to the loaner van I drove 100 % satisfied hands down

Returned Clean

My Experience

Repairs looked great. Vehicle was cleaned and ready as expected. Awesome job! Every person I interacted with were great! Thanks!

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Returned Clean

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Repair Quality

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My Experience

Friendly people Good work and on time

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Repair Quality

Customer Service

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My Experience

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Likely to Recommend

Very likely! Even from Muskegon… would consider taking my car to Doug’s. The best experience I’ve had with auto body repair!

Repair Quality

I am incredibly satisfied with quality of work provided by Doug’s! A Muskegon resident, I found myself in a car accident in the Walker area on a snow-stormy evening. Towing my damaged vehicle to Muskegon was not an option that evening and not knowing of reputable places in the area, I went with the towing service’s recommendation of Doug’s Auto Body. It was a great recommendation and will consider Doug’s for future repairs because the service was really that good! The best part was the consistent communication they maintained with me throughout the process. They worked really well with my insurance company- making the process really easy for me. They were able to start the work sooner than expected. And they are really nice! Highly recommend! It appears as though Grand Valley Towing is associated with Doug’s - adding a plug here for them too! Very good service, professional and very helpful getting me to a safe location so I could sort out how to get back to Muskegon that evening. Thank you!

Customer Service

Exceptional!

Returned Clean

My Experience

You kept me updated every day on the progress on my vehicle. My truck was extremely cleaned on the inside and the work on the outside looks amazing, you can’t even tell something had happened. Everyone was very nice to work with. Got me in asap and the truck was done on the date they gave me.

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Repair Quality

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Repair Quality

The repair was great. The vehicle drives great and looks like nothing ever happened. The work was even done earlier than initially expected. The only concern I have is that the trunk was accessed for the spare tire location. There were hitches, straps, and other items that were just tossed in and not replaced after the repair.

Customer Service

Returned Clean

My Experience

Carla is great! Her customer service is outstanding. The guys are great as well! Very efficient and thorough

Likely to Recommend

Repair Quality

The whole team is awesome

Customer Service

Returned Clean

My Experience

Thank you guys for getting it done so quickly, it looks great. Also, a HUGE thank you for loaning me a vehicle so I could get to work.

Likely to Recommend

Repair Quality

My car looks great and it was fixed in just after a week!

Customer Service

Returned Clean

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Repair Quality

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