D&S Automotive Collision Chardon
In operation 49 years, 10 years at this location.
D&S Automotive is one of Northeast Ohio’s largest and most respected collision repair and service centers. We are known for quality repairs and unrivaled customer experience. Our reputation is earned by having a highly trained staff that is focused on getting our customers back on the road in a timely and professional manner.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 1.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 0.5/5.0 -
The hail damage repair took entirely too long. Our vehicles were in the shop over 2 months requiring us to pay for a rental car the entire period. Knowing that the trucks were drivable a much better job should have been done scheduling the dropoff knowing how understandably busy you were with the magnitude of the storm damage.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Regarding Tesla repairs. You’re the authorized repair spot. It may be helpful to be aware of the charge on the car when it comes in and when it gets picked up. We came in over 50% and picked up at 23%. If it’s ready for pick up the battery should be close to what it came in as or at least let customers know before pick up.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
door handle was replaced in glossy finish rather than a textured matte finish to match the other handles
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Didn’t replace drivers side window visor as requested. Other than that satisfied.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They cleaned the inside of my car as it looked brand new again
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Its a drive from where I live & work, but its worth it, my car looks brand new. You would have never known that there was any damage on it.
Repair Quality - 5.0/5.0 -
My car looks amazing, practically brand new. Even going as far to detail the inside & treat all of my belongings with care. I really appreciate the work on my car!!
Customer Service - 5.0/5.0 -
Jessica & Jason were amazing to work with, and made understanding what was happening with my car & insurance very easy to understand. I didn’t catch the name of the man when I picked my car up but he as well was very nice to work with.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will always recommend and if needed, use D&S!
Repair Quality - 5.0/5.0 -
Excellent work, went above and beyond
Customer Service - 5.0/5.0 -
Very professional, kept me updated , and handled everything with the insurance and rental companies
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great service all around.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Anyone who needs a Tesla authorized repair should absolutely use D&S.
Repair Quality - 5.0/5.0 -
D&S did a fantastic job with communication and assistance throughout the entire repair process. Highly recommended.
Customer Service - 5.0/5.0 -
Communication was outstanding.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
D&S Automotive Collision & Restlying did a great job on my car. The receptionist was personable and helpful. Jake and Jason kept me informed how the work on my car is coming along. They even sent me a video of their progress when the parts will arrive. The repairs were finished earlier than I expected. I was surprised when I picked up my car that it was washed. Also, I asked if they could at least give me advice on a wide scrape of white paint from my garage. They were able to remove the scrapes without charging me. This company deserves a 10 *****. Thank you D&S.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Beautiful job. My car looks brand new. And I was not expecting the detail work on the inside. So that surprise me and save me a trip to a detailer. Thank you very much.
Customer Service - 5.0/5.0 -
Everyone there is super friendly, helpful and they make a great effort to keep in touch with where our jobs are in there work schedule
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The entire process was quick and easy. The employees were friendly and kept me informed of the progress and also answered questions I had on some other issues not related to this repair
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
We ran into a couple of snags with the repair, however Jason was very accommodating and made it stress free (other than me leaving my purse in the office overnight).
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
D&S went above and beyond in today's standards. They also saved me money with the job quote and the Enterprise car rental. I left my purse in the office and they made sure to secure it for me until I could come to get it