D&S Automotive Collision Chardon
In operation 49 years, 10 years at this location.
D&S Automotive is one of Northeast Ohio’s largest and most respected collision repair and service centers. We are known for quality repairs and unrivaled customer experience. Our reputation is earned by having a highly trained staff that is focused on getting our customers back on the road in a timely and professional manner.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Really appreciated the text updates.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
DS did great work
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Realizing that my accident happened just a few weeks before the holidays, I assume that is why their communications with me was not quite up to my expectations.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I would rate the repair quality a 10, but gave a 9 because it took so long. I get that things are taking longer now, but it's really unfortunate.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an excellent job!
Customer Service - 5.0/5.0 -
Updated through the whole thing
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have already told my family to use this shop in Chardon since Danny’s Custom in Kirtland closed.
Repair Quality - 4.5/5.0 -
Great work. Had to come back for a headlight adjustment, but over all, very happy with the repair. Very nice surprise to see the interior so clean and detailed too.
Customer Service - 5.0/5.0 -
Jessica is super great to work with!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Perfect
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always very satisfied with dealing with you guys
Customer Service - 5.0/5.0 -
Always keeping you updated with how it is front office ladies are great to work with
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Without hesitation
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
Good work, good communication, good clean-up after the work.
Repair Quality - 4.5/5.0 -
Actually a 9.4 Rating. Everything looks great with the exception of the old headlight on the right side. Understood it was an insurance job, so there is that. but if given the opportunity to pay independently for a new right headlight so they both match, Most have most likely paid for that option. Car looks great though. Very happy overall.
Customer Service - 4.5/5.0 -
Good communication with Jessica & Jason both. Very professional.
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
Jessica was great at answering calls and directing my questions. Specialist were able to give me detailed answers on what was damaged. Only concern I had was that I asked multiple times to be contacted to be kept up to date on expected completion and feedback on updates which never happened. I had to call to get answers.