D&S Automotive Collision Chardon
In operation 49 years, 10 years at this location.
D&S Automotive is one of Northeast Ohio’s largest and most respected collision repair and service centers. We are known for quality repairs and unrivaled customer experience. Our reputation is earned by having a highly trained staff that is focused on getting our customers back on the road in a timely and professional manner.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Exceptional work and communication
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
The quality of the repair was excellent, as always. However, there were communication problems this time.
Customer Service - 2.5/5.0 -
Again, I had issues with communications. They started with insufficient information on how long it was going to take to get the vehicle evaluated. There were also issues with information regarding when the repairs would be complete.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did a great job and staff was excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was helpful and everything went smooth other than time it took but that is the nature of the business.
Customer Service - 5.0/5.0 -
Customer service was great. While waiting in the lobby for a part to be installed 2 different people asked if I was being helped. All aspects of service and rental care was taken care of.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you D & S for your great service and communication! My car ended up being a total loss after the accident, but still glad you were there to assist with what we needed after the accident.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Like always they do a 10 out of 10 job on my car super professional great guys. I will only take my car to D&S
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I appreciated the regular text updates.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
We are out of state so when we came back, the car wasn’t running the way it was before the accident so we had to take it to another place so they can continue to fix the unresolved issues.
Customer Service - 5.0/5.0 -
Everyone was very helpful and informative and kept us updated on our vehicle
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good communication with me on progress
Customer Service - 5.0/5.0 -
Quality work