D&S Automotive Collision Chardon
In operation 49 years, 10 years at this location.
D&S Automotive is one of Northeast Ohio’s largest and most respected collision repair and service centers. We are known for quality repairs and unrivaled customer experience. Our reputation is earned by having a highly trained staff that is focused on getting our customers back on the road in a timely and professional manner.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Actually, my friend is the person who referred me. She felt that their level of service was excellent.
Repair Quality - 4.5/5.0 -
Originally the paint job was not quite right, however, D&S did stand by their service and corrected the problem.
Customer Service - 5.0/5.0 -
They are very professional and stood by their quality of service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Work is great. The number of times I as asked for this survey is annoying
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were really helpful with a smooth process!! 10/10 experience and communication.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Unfortunately within the past 2 years, there has been damage done to the front of my 3 times (once my fault, twice caused by others). Each time I have chosen D & S Automotive Collison for the repairs and each time I have been extremely pleased with the results. The receptionist is one of the kindest people I've had the pleasure to meet and she sent me updates on a regular basis. I am so pleased with this company that when my Dad hit a deer, I recommended D & S and he was also please with the process.
Customer Service - 5.0/5.0 -
See previous comment
Likely to Recommend - 5.0/5.0 -
I will recommend d&s, but suggest they ensure to get a realistic timing expectation
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
The time it took was significantly longer than I expected. I had no idea this repair would take over a week. My expectations were not well managed, hence my frustration.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was perfect! I cannot tell you how much I appreciate everything you did to make my car back to normal! Jason and his team were fantastic. Thank you so very much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
D & S went above and beyond. We were so happy with the results and the staff is excellent
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Job I paid out of my pocket for still isn't correct.
Repair Quality - 2.0/5.0 -
Customer service ok, but poor craftsmanship. I have a time stamped picture from 3 days after bringing my vehicle home that shows the bottom of my fender by my running board was never repaired and painted. There is a bunch of rust showing.
Customer Service - 2.0/5.0 -
Customer service was ok they aren't all on the same page. The quality of work the shop puts out is poor at best. I posted a review on Google with pictures showing the rust on the bottom of my fender that was taken 3 days after bringing it home. The rust was never repaired and not only that they never even bothered to just paint over it. No clear nothing. It wasn't right the first time they kept it 2 more days and it still wasn't right the second time. Still looks has rust no wonder they dont want to warranty it.