Dugan's Body Shop

4.8 (1,158reviews)
96%
2119 N Jackson Ave,  Odessa,  TX  79761

In operation 47 years.

Dugan's Body Shop is a family-owned auto repair business that has been serving west Texas since 1979. We've been repairing vehicles for more than 40 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Dugan's Body Shop, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to ensure that your vehicle comes back to you looking like new.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,158)

Likely to Recommend

Repair Quality

I like the work you did on my truck. I would highly recommend you

Customer Service

Returned Clean

My Experience

My car looks great!! Thank you so much!!!

Likely to Recommend

I would recommend this body shop to friends and family

Repair Quality

Done good work I would use them again

Customer Service

Customer service was great

Returned Clean

Likely to Recommend

The repairs were good and it was done pretty quickly.

Repair Quality

My car looks really good and was done in two weeks.

Customer Service

They texted several times with updates, but said if my car was delayed they would call and let me know. Apparently my car was delayed and I didn’t hear anything so I had to call myself to find out why it was not ready on the expected date. They were still painting. We didn’t even know it was finished until State Farm called to ask how long it would be so we could renew the lease car for another couple of days. Someone told State Farm they’d called the day before and left us a message it was ready to go. We never got a phone call or message on our phones.

Returned Clean

My Experience

Both trucks I took to Dugan's Body shop look amazing. They kept me informed on the progress of the repairs and completed the repairs in a timely manner. Thank you for doing such a good job.

My Experience

These guys are the very best at what they do ! We don’t trust anyone else with our vehicles! One other time we went to caliber collision and we had to take that car immediately to dugans and apologize for “cheating” on them and ask them to fix it correctly ! Never again ! We know where to go to get it done right the first time !!

Likely to Recommend

never a very bad experience

Repair Quality

They do not supervise their work. I would not recommend it. A very bad experience.

Customer Service

They don't solve your problems

Returned Clean

Likely to Recommend

Repair Quality

My vehicle was repaired in a timely manner and where very informative.

Customer Service

Returned Clean

My Experience

My car was repaired before the expected time.

Likely to Recommend

Repair Quality

My car looks amazing

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They did a great job my truck looks brand new I would use them again

Likely to Recommend

Repair Quality

My truck looks like new they did a great job

Customer Service

Returned Clean

My Experience

My vehicle looks fabulous. Workmanship was superb and with a fast turnaround. Thank you.

My Experience

Dugans was extremely professional in doing these body repairs and I was kept updated on their progress. I would highly recommend them for any body repair job big or small.

Likely to Recommend

Repair Quality

Completely satisfied. I can’t believe how good it turned out.

Customer Service

Very responsive and polite

Returned Clean

My Experience

When I brought my vehicle in, I told them I had to have it by a certain day because we were traveling for heart surgery. Or, I could bring it back when we returned home. He told me he would make it a priority to have it ready on time, and he did. Everyone I dealt with was great. My car looks really good also! Thank you! Judy shields

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Amazing job!!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They have not finished correcting the windows tinted yet

Likely to Recommend

Repair Quality

I am very happy with the service that I received from Dugan's

Customer Service

Returned Clean

Likely to Recommend

I recommend all my family and friends to them

Repair Quality

Dugans did a great job! Excellent work! They exceeded my expectations. My Expedition looks brand new. They kept me updated on the progress and finished the job on time. I am very happy with their work and highly recommend them. I am a repeat customer and they have always kept their promises and have done what they said they would do.

Customer Service

Great service. They always answered my questions and communicated timely

Returned Clean