Classic Collision Hampton

4.8 (1,629reviews)

96%

(757) 265-9848

203 East Mercury Blvd, Hampton, VA 23669

96%

See Photos

203 East Mercury Blvd
Hampton, VA 23669

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

About Classic Collision Hampton

See Photos

203 East Mercury Blvd
Hampton, VA 23669

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 43 years, 3 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Hampton, VA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including FCA, Nissan, Hyundai, Kia and Infiniti; making us a leader in comprehensive collision repair.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Detailing
On-Site Car Rental

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	8:00 am - 12:00 pm

* Holiday hours may differ.

Chrysler

Dodge

Fiat

Hyundai

I-Car

Infiniti

Jeep

Kia

Nissan

Ram

Call

Website

Reviews (1,629)

Sort By:
Newest
Rating

1,432 Customers Rated

5 Stars

78.1% Complete

(1273)
4 Stars

5.8% Complete

(95)
3 Stars

1.7% Complete

(28)
2 Stars

0.9% Complete

(14)
1 Star

0.4% Complete

(6)
< 1 Star

1% Complete

(16)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding service quality, with many noting that repairs were completed to perfection, often leaving vehicles looking brand new. Communication was a standout strength, with frequent text updates and proactive outreach keeping customers informed at every stage. Timeliness was another highlight, as numerous customers noted their vehicles were completed ahead of schedule. A few customers mentioned areas for improvement, including occasional communication gaps, cleanliness concerns, and isolated repair quality issues, but these were far outweighed by the volume of positive experiences. Overall, the shop is highly recommended by the vast majority of customers for its professionalism, friendliness, and quality workmanship.

Select to learn more

Service Quality
Timeliness
Communication

"... repair process. The quality of their work is top-notch—my car looks brand new again! You can tell they take pride in what they do and pay close attention to ..." Read more

"... smooth, the staff was professional and helpful, and the quality of the work exceeded my expectations. Please pass along my thanks to the entire team for ..." Read more

"... any repairs, very professional and friendly. They went above and beyond to make sure that my car was completely restored to its original state. And detailed ..." Read more

"... they finished exactly when they said they would. The repair work itself was phenomenal and they actually returned my car cleaner than when I dropped it off. ..." Read more

"... Classic Collision. They repaired my car bumper, and the results were excellent, it looks as good as new. The staff was professional, friendly, and kept me ..." Read more

"A week ahead of time making my commutes easier."

"Easiest body repair I have ever been through. Workers were professional, knowledgeable and extremely ..." Read more

"It was ready over a week before the original estimate and the repairs were perfect!"

"Classic collision did quality work on my vehicle. I am especially satisfied and pleased with how quickly they got the repairs done."

"The turn around time was frustrating. I was given an estimate of 4 days, and after dropping it off on ..." Read more

"Communication was the as good as CNN NEWS ALERTS"

"... Everything was AWESOME, the whole experience was seamless. I received text message updates about the progress of my vehicle...10 out of 10!!!!! My car looks absolutely ..." Read more

"Dropping my car off was quick and easy. I was updated at each step in the process. You handled everything with the insurance. Picking ..." Read more

"... job repairing my SUV. Excellent customer service. Timely repairs and great communication. Highly recommend them." Read more

"... the repairs were exceptional. My assigned estimator kept me informed and updated at every step of the process. I plan to recommend Classic Collision to everyone." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... repair process. The quality of their work is top-notch—my car looks brand new again! You can tell they take pride in what they do and pay close attention to ..." Read more

"... smooth, the staff was professional and helpful, and the quality of the work exceeded my expectations. Please pass along my thanks to the entire team for ..." Read more

"... any repairs, very professional and friendly. They went above and beyond to make sure that my car was completely restored to its original state. And detailed ..." Read more

"... they finished exactly when they said they would. The repair work itself was phenomenal and they actually returned my car cleaner than when I dropped it off. ..." Read more

"... Classic Collision. They repaired my car bumper, and the results were excellent, it looks as good as new. The staff was professional, friendly, and kept me ..." Read more

"A week ahead of time making my commutes easier."

"Easiest body repair I have ever been through. Workers were professional, knowledgeable and extremely ..." Read more

"It was ready over a week before the original estimate and the repairs were perfect!"

"Classic collision did quality work on my vehicle. I am especially satisfied and pleased with how quickly they got the repairs done."

"The turn around time was frustrating. I was given an estimate of 4 days, and after dropping it off on ..." Read more

"Communication was the as good as CNN NEWS ALERTS"

"... Everything was AWESOME, the whole experience was seamless. I received text message updates about the progress of my vehicle...10 out of 10!!!!! My car looks absolutely ..." Read more

"Dropping my car off was quick and easy. I was updated at each step in the process. You handled everything with the insurance. Picking ..." Read more

"... job repairing my SUV. Excellent customer service. Timely repairs and great communication. Highly recommend them." Read more

"... the repairs were exceptional. My assigned estimator kept me informed and updated at every step of the process. I plan to recommend Classic Collision to everyone." Read more

John (Subaru owner) reviewed 8/7/26

We feel we received excellent service! Thank you!

Katelynn (Subaru owner) reviewed 8/7/26

She looks like new

Brenda (Toyota owner) reviewed 8/7/26

I was very pleased with the service that I received from the employees there they make me feel very comfortable with the care of my car in the fixing it back to the original form also answering any questions I had or concerned to my satisfaction

Justin (Audi owner) reviewed 8/6/26

When I received my car back my amplifier in my trunk wasn’t functioning and the front driver headlight is further recessed than the passenger side. After repairing the rear bumper my rear view camera no longer works.

Latoya (Chevrolet owner) reviewed 8/6/26

Devin (Hyundai owner) reviewed 8/6/26

I found a lot of screws in a bag in my back seat and in my cup holder after pick up very concerning but thankful for my OEM parts , and the repair work that was done.

Alan (Honda owner) reviewed 8/6/26

Josette (Hyundai owner) reviewed 8/3/26

Love the Appraiser

Terri (Kia owner) reviewed 8/3/26

Ashanta (BMW owner) reviewed 8/3/26

James (Hyundai owner) reviewed 8/3/26

Took a bit longer than originally planned, but the work is top notch.

Sandra (Toyota owner) reviewed 7/31/26

Connie (Ford owner) reviewed 7/31/26

Friendly / professional

Tia (Honda owner) reviewed 7/30/26

Joyce (Nissan owner) reviewed 7/29/26

Sheniqua (Mazda owner) reviewed 7/27/26

Michael (Nissan owner) reviewed 7/23/26

Super friendly staff and I was kept informed through the whole process.

Great staff. Friendly. Would recommend and use again.

Kenneth (Nissan owner) reviewed 7/23/26

Easiest body repair I have ever been through. Workers were professional, knowledgeable and extremely friendly. Being able to return my rental to them from Hertz was an added bonus!

Easiest car repair i have ever done...

Linda (Cadillac owner) reviewed 7/22/26

Everyone helped me, took care of me and did a great job on my car and I just wanna say thank you from my heart!

James (Toyota owner) reviewed 7/21/26

Looks great. Thank you

Top of reviews

Classic Collision Carrollton

5.0 827 reviews
21301 Brewers Neck Blvd
Carrollton, VA 23314
Classic Collision Pembroke Ave

5.0 24 reviews
827 W Pembroke Ave
Hampton, VA 23669
Classic Collision Yorktown

4.9 1,109 reviews
2611 George Washington Memorial Hwy
Yorktown, VA 23693

Caliber - Hampton

4.8 3,962 reviews
1003 N. King St
Hampton, VA 23669
Caliber - Hampton - Thomas St

4.8 1,822 reviews
1005 Thomas St
Hampton, VA 23669

view more shops in: Hampton | 23669

You have the right to choose where to fix your vehicle. Your auto insurance company cannot require you to go to a particular auto body repair facility.

Classic Collision Hampton

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Classic Collision Hampton

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (1,629)

1,432 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 0.0/5.0 -

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 0.0/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0