First Team Collision

4.5 (3,155reviews)
90%
3400 Western Branch Blvd,  Chesapeake,  VA  23321

In operation 66 years, 17 years at this location.

First Team Collision can handle all your auto body repair needs. We repair all makes and models and can repair everything from minor door dings to mild fender benders to more serious car wrecks. Our trained professionals will repair your car back to pre-accident condition in the most timely manner possible.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat 8:00 am - 1:00 pm
* Holiday hours may differ.
Acura
Honda
I-Car
Scion
Toyota

Reviews (3,155)

My Experience

Job well done

Likely to Recommend

Yes I will.

Repair Quality

Thank you for repairing my SUV.

Customer Service

Communication kept me up to date.

Returned Clean

Likely to Recommend

Repair Quality

My Volvo looks great

Customer Service

Everything was great with service. That being said. I think some of the rear sensors aren’t seated/working properly. Visually they are recessed in a bit and when I put the vehicle in reverse, the collision warning alarm goes off constantly

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Joe Fuller did an job answering my questions and keeping me informed.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

However there where some internal problems that were not prior to my vehicle being with you My brakes don’t work My touch screen doesn’t work also These issues were not present My vehicle just passed inspection in April of 2025 Please call me 7579961708 The body work was a 10 !!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

I was always kept in the loop. First team will always have my business. From buying to repairs the best I’ve ever worked with

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

never contacted me, but when i contacted them they were very helpful and nice.

Returned Clean

Likely to Recommend

It depends on what their car needed to be brought in for.

Customer Service

The two ladies that work at the collision service desk were very helpful. Joe was very professional as well.

Returned Clean

Likely to Recommend

Repair Quality

Car was totaled without repair. However, my service rep was very upfront and informative with the assessment and recommendations.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Everyone was super helpful!

Likely to Recommend

Repair Quality

Excellent customer service and professional !!

Customer Service

Excellent!!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Time frame needs to improve!

Repair Quality

Adam stoppe was excellent!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Firstly the car was supposed to be completed by April 9 but it was not completed until the following week. There was a dent on the roof and two dents in the metal stripping above the door on passenger side. Otherwise the work looked fine.

Customer Service

Terrible until the regional manager became involved and he helped me slot.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean