First Team Collision

4.6 (3,164reviews)
91%
3400 Western Branch Blvd,  Chesapeake,  VA  23321

In operation 66 years, 17 years at this location.

First Team Collision can handle all your auto body repair needs. We repair all makes and models and can repair everything from minor door dings to mild fender benders to more serious car wrecks. Our trained professionals will repair your car back to pre-accident condition in the most timely manner possible.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat 8:00 am - 1:00 pm
* Holiday hours may differ.
Acura
Honda
I-Car
Scion
Toyota

Reviews (3,164)

My Experience

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Awesome customer service

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My Experience

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Been working with First Team for 25 years and have always had good service with knowledgeable and friendly people.

Customer Service

Always great.

My Experience

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Excellent service and attention to detail.

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Customer representative, Joe Ferrell, did a good job by keeping me informed.

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Returned Clean

My Experience

Job well done

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Yes I will.

Repair Quality

Thank you for repairing my SUV.

Customer Service

Communication kept me up to date.

Returned Clean

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Repair Quality

My Volvo looks great

Customer Service

Everything was great with service. That being said. I think some of the rear sensors aren’t seated/working properly. Visually they are recessed in a bit and when I put the vehicle in reverse, the collision warning alarm goes off constantly

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Customer Service

Joe Fuller did an job answering my questions and keeping me informed.

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However there where some internal problems that were not prior to my vehicle being with you My brakes don’t work My touch screen doesn’t work also These issues were not present My vehicle just passed inspection in April of 2025 Please call me 7579961708 The body work was a 10 !!

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I was always kept in the loop. First team will always have my business. From buying to repairs the best I’ve ever worked with

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never contacted me, but when i contacted them they were very helpful and nice.

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It depends on what their car needed to be brought in for.

Customer Service

The two ladies that work at the collision service desk were very helpful. Joe was very professional as well.

Returned Clean