First Team Collision

4.5 (3,155reviews)
90%
3400 Western Branch Blvd,  Chesapeake,  VA  23321

In operation 66 years, 17 years at this location.

First Team Collision can handle all your auto body repair needs. We repair all makes and models and can repair everything from minor door dings to mild fender benders to more serious car wrecks. Our trained professionals will repair your car back to pre-accident condition in the most timely manner possible.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat 8:00 am - 1:00 pm
* Holiday hours may differ.
Acura
Honda
I-Car
Scion
Toyota

Reviews (3,155)

My Experience

My Experience

I truly enjoyed the experience of doing business with First Team Collision.

Likely to Recommend

Repair Quality

Customer Service

My Experience

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Customer Service

Returned Clean

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Customer Service

John was great!

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I would recommend John

Repair Quality

much better than the last work there

Customer Service

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Repair Quality

Customer Service

The customer service at First Team Collision Center is superb. I received regular updates by text message every other day, and John, the customer representative, called me personally a number of times to update me with specific details. The original time estimate was 13 days, and they even finished 2 days earlier!

My Experience

Very Good Service!

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Repair Quality

Customer Service

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Repair Quality

i had to bring the car several times before the issue was solved

Customer Service

Returned Clean

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Customer Service

Returned Clean

My Experience

First Team did an excellent job on my vehicle and had it back to me ahead of time so I could use it for a trip north. Great team work. Will recommend First Team for services in the future.

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Customer Service

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John is fabulous.Keeps us posted throughout. He strives for total customer satisfaction.

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Customer Service

My Experience

The only problem I had was no calls or status updates were made to me during the almost month my car was there. Either my husband or I had to call and check status.

Likely to Recommend

Repair Quality

Would have like to have been updated on status instead of having to call and check

Customer Service

Returned Clean

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Customer Service

Returned Clean

My Experience

They did a great job with the repairs, great service from day one to the time I pick up my truck.

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Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Did more than expected and truck looks brand new

Customer Service

John is wonderful at explaining and updating you on what's going on