First Team Collision

4.6 (3,164reviews)
91%
3400 Western Branch Blvd,  Chesapeake,  VA  23321

In operation 66 years, 17 years at this location.

First Team Collision can handle all your auto body repair needs. We repair all makes and models and can repair everything from minor door dings to mild fender benders to more serious car wrecks. Our trained professionals will repair your car back to pre-accident condition in the most timely manner possible.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat 8:00 am - 1:00 pm
* Holiday hours may differ.
Acura
Honda
I-Car
Scion
Toyota

Reviews (3,164)

My Experience

First Team did an excellent job on my vehicle and had it back to me ahead of time so I could use it for a trip north. Great team work. Will recommend First Team for services in the future.

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John is fabulous.Keeps us posted throughout. He strives for total customer satisfaction.

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My Experience

The only problem I had was no calls or status updates were made to me during the almost month my car was there. Either my husband or I had to call and check status.

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Would have like to have been updated on status instead of having to call and check

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Returned Clean

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Returned Clean

My Experience

They did a great job with the repairs, great service from day one to the time I pick up my truck.

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My Experience

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Returned Clean

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Did more than expected and truck looks brand new

Customer Service

John is wonderful at explaining and updating you on what's going on

My Experience

You have the best customer service I have ever experienced ! The communication is outstanding! John was great! Ricky was great I can't express the true gratitude I feel

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great service and updates

My Experience

The work is absolutely beautiful. I have been particularly impressed by John's courtesy, professionalism and superb customer service. A pleasant experience under the circumstances.

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The initial inception was a bit bumpy (front desk personnel. There seemed to be some confusion as to my reason for being there. The estimate was very professionally done and the man in charge of the repairs was outstanding.

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Returned Clean

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My Experience

John was conscientious, cordial, and professional in all aspects

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Returned Clean

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first they said car would be ready on Wed. then it was Friday it finally was ready late Monday, it not alined right it would take probly an other two or three weeks to fix I need my car to Christmas Shop

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Returned Clean

My Experience

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Returned Clean

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Returned Clean