First Team Collision

4.6 (3,164reviews)
91%
3400 Western Branch Blvd,  Chesapeake,  VA  23321

In operation 66 years, 17 years at this location.

First Team Collision can handle all your auto body repair needs. We repair all makes and models and can repair everything from minor door dings to mild fender benders to more serious car wrecks. Our trained professionals will repair your car back to pre-accident condition in the most timely manner possible.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat 8:00 am - 1:00 pm
* Holiday hours may differ.
Acura
Honda
I-Car
Scion
Toyota

Reviews (3,164)

Likely to Recommend

Repair Quality

Car was totaled without repair. However, my service rep was very upfront and informative with the assessment and recommendations.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Everyone was super helpful!

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Repair Quality

Excellent customer service and professional !!

Customer Service

Excellent!!

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Time frame needs to improve!

Repair Quality

Adam stoppe was excellent!

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Firstly the car was supposed to be completed by April 9 but it was not completed until the following week. There was a dent on the roof and two dents in the metal stripping above the door on passenger side. Otherwise the work looked fine.

Customer Service

Terrible until the regional manager became involved and he helped me slot.

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

The car looks great!

Customer Service

Joe and the collision ladies were very friendly

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Likely to Recommend

We were very satisfied with the repairs.

Repair Quality

The repair looks great! Looking at the car you could not tell that area was ever damaged.

Customer Service

Everyone that we came in contact with was very courteous, helpful and explained the process throughly.

Likely to Recommend

Repair Quality

Although I didn't need it, the ladies at the front desk of Collison were ready to call Enterprise to get me picked up to get there for the rental car.

Customer Service

I enjoyed my interaction with the ladies at the front desk. Assistant Body Shop Mgr Joe Ferrell kept me updated.

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great experience dealing with First Team while they fixed my vehicle. Adam was very easy to work with along with Asia.

Customer Service

Returned Clean

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Repair Quality

Extremely satisfied with the customer service provided while my vehicle was in for repairs. Very pleased with the repairs done on the vehicle.

Customer Service

Outstanding customer service!

Returned Clean

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Repair Quality

Excellent

Customer Service

Excellent

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Repair Quality

Customer Service

Returned Clean