Fitzgerald Collision Center - Gaithersburg
We created the FitzWay philosophy by listening to our customer’s comments over the years, both good and bad. We have taken those messages and requests and incorporated them into every aspect of our business and call it the “FitzWay”, our unique way of doing business…from our handling of customer phone calls to showroom visits to servicing vehicles to handling a customer’s questions and requests. We have also developed programs to help protect our environment including recycling and innovative energy-saving practices. Green Power Partner in the Environmental Protection Agency’s Leadership Club Child Safety Seat Inspection Program with support of the National Safe Kids Foundation and the Montgomery County Safe Kids Coalition. Doing business the FitzWay means constantly creating ways to become better at what we do. Fitzgerald Auto Mall gained ISO Certification, the highest recognition available for quality with a focus on the customer. ISO Certification The National Capital Business Ethi
- Free Estimates
- Lifetime Warranty
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 8:00 am - 3:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Eric was great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, specially Eric is a invaluable employee, that’s why I come every time over here.
Customer Service - 5.0/5.0 -
Great service, specially Eric is a invaluable employee, that’s why I come every time over here.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am so happy with my car! Everyone was very accommodating and helpful! My car looks brand new! Thank you so much for your hard work during these trying times!
Customer Service - 5.0/5.0 -
Everyone was very helpful and friendly!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Gary Huss and Andrew were very helpful in guiding us through the repair process. Car was perfect when it came back.
Customer Service - 5.0/5.0 -
Everyone from Nextcar to body shop were very professional and helpful.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would highly recommend the shop to friends and family members.
Repair Quality - 5.0/5.0 -
My experience with Fitzgerald having my car repaired after a recent accident was very nice. My insurance company has a representative there (Eric Alfaro) who helped me get my car in the shop and get a rental until my car was finished. He kept me up to date on how the repairs were going and the estimate. My experience could not have been better. Even though things are a little different because of the covid restrictions it was a good experience.
Customer Service - 4.5/5.0 -
I actually did not have any interaction with the repair shop personnel. My insurance person did everything necessary for me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job, fast and very professional.
Customer Service - 5.0/5.0 -
All staff were great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I gladly recommend them
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for serving my car
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
Si de hecho siempre recocomiendo mis amigos
Repair Quality - 4.5/5.0 -
Manejaron mu caso con honestidad y buen servicio
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Eric was very pleasant, professional and proficient in turning around my Car for body/inner repairs. Quite pleased with it.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Eric was phenomenal in all regards