Fitzgerald Collision Center - Gaithersburg
We created the FitzWay philosophy by listening to our customer’s comments over the years, both good and bad. We have taken those messages and requests and incorporated them into every aspect of our business and call it the “FitzWay”, our unique way of doing business…from our handling of customer phone calls to showroom visits to servicing vehicles to handling a customer’s questions and requests. We have also developed programs to help protect our environment including recycling and innovative energy-saving practices. Green Power Partner in the Environmental Protection Agency’s Leadership Club Child Safety Seat Inspection Program with support of the National Safe Kids Foundation and the Montgomery County Safe Kids Coalition. Doing business the FitzWay means constantly creating ways to become better at what we do. Fitzgerald Auto Mall gained ISO Certification, the highest recognition available for quality with a focus on the customer. ISO Certification The National Capital Business Ethi
- Free Estimates
- Lifetime Warranty
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 8:00 am - 3:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
They worked so hard and fast, make the customers satisfied their professional performance, job well done!
Repair Quality - 5.0/5.0 -
Efficiency processing on time, well done
Customer Service - 5.0/5.0 -
Explained clear and connected with each department smoothly, everyone worked like a team!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent don't have good work
Customer Service - 5.0/5.0 -
Excellent don't have good work
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0 -
No comment
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0 -
I am not in a position to recommend body repairs to anyone. Their insurance carriers do that.
Repair Quality - 5.0/5.0 -
It appears that they did an excellent job. It looks like a new car. The real measure of success will show as time passes.
Customer Service - 4.0/5.0 -
They were very nice and friendly but the service took a bit longer than they said it would.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
goog work
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fitzgerald did a fantastic job on repairs of my car. I love that the cleaned it so well. Thank you so much for the great job and excellentcustomerservice.
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 1.5/5.0 -
My car was open in pieces and now is not the same as when I took it to the dealer. I understand it was not fix but now is making noises that didn’t have before.
Customer Service - 1.5/5.0
Likely to Recommend - 5.0/5.0 -
Perfect job
Repair Quality - 5.0/5.0 -
From start to finish I was very pleased with the professionalism of all involved in the repair of my vehicle.
Customer Service - 5.0/5.0 -
Very professional and knowledgeable. The best
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Eric Alfaro did an excellent job. They updated me and was covid friendly
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Andrew and the mechanics were very professional and provided great customer service.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything handled professionally and efficiently.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
i like the job they did
Repair Quality - 5.0/5.0 -
vary impress
Customer Service - 5.0/5.0 -
nice