Fitzgerald Collision Center - Gaithersburg
We created the FitzWay philosophy by listening to our customer’s comments over the years, both good and bad. We have taken those messages and requests and incorporated them into every aspect of our business and call it the “FitzWay”, our unique way of doing business…from our handling of customer phone calls to showroom visits to servicing vehicles to handling a customer’s questions and requests. We have also developed programs to help protect our environment including recycling and innovative energy-saving practices. Green Power Partner in the Environmental Protection Agency’s Leadership Club Child Safety Seat Inspection Program with support of the National Safe Kids Foundation and the Montgomery County Safe Kids Coalition. Doing business the FitzWay means constantly creating ways to become better at what we do. Fitzgerald Auto Mall gained ISO Certification, the highest recognition available for quality with a focus on the customer. ISO Certification The National Capital Business Ethi
- Free Estimates
- Lifetime Warranty
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 8:00 am - 3:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service from everyone i encounted. Felt very valued as a customer. Would recommend
Customer Service - 5.0/5.0 -
Great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
very easy and efficient
Customer Service - 5.0/5.0 -
professional and pleasant
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From the beginning (when I dropped my car off for the extensive body work) I was met with courtesy and patience to listen to what I had to say. I was informed all through the process, how the work was going and their cooperation with Enterprise, if more time was needed. My car looked brand new when I picked it up, totally flawless. The cherry on the top was the detailing of the inside. Thank you very much much Fitz collision center.
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 1.5/5.0
Customer Service - 1.0/5.0
Likely to Recommend - 5.0/5.0 -
Love Fitzgerald
Repair Quality - 5.0/5.0 -
On first glance all looks great
Customer Service - 4.5/5.0 -
Could have called me when car completed instead of be calling them. Also we have dual insurance so they keep using my husbands name instead of mine after correcting. Your front desk person excellent but she seems to be short handed
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
Left my trunk dirty
Customer Service - 4.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job.
Customer Service - 5.0/5.0 -
Bethany Bialas is outstanding.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent
Customer Service - 5.0/5.0 -
Knowledgeable, professional and kept me informed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Still, my car is not finished. I will drop off my car again to complete it
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great team and location!
Repair Quality - 5.0/5.0 -
Eric's professionalism shines through, and his team excels in their work. I am thoroughly satisfied with the services provided for my car. Thank you, Terry Patamawenu, C: 240-899-0266.
Customer Service - 5.0/5.0 -
Just one word “Excellent!”
Likely to Recommend - 5.0/5.0 -
Fitzgerald Collision has an excellent reputation, and I would recommend this shop to others.
Repair Quality - 5.0/5.0 -
My insurance company and Fitzgerald Collision worked together to ensure my car was repaired and repainted where needed.