Fix Auto Bellevue

4.9 (401reviews)
98%
13310 NE Bel-Red Road,  Bellevue,  WA  98005
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Shop AssistantSparkles

In operation 19 years, 10 years at this location.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated facility collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair, whether it's a door ding, fender bender, or major collision. In addition to repairing all types of auto body damage, Fix Auto claims experts communicate with insurers every day and thoroughly understand their processes. This means no unnecessary delays, so you can get back on road and on with your life. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location. For more information visit fixautousa.com/bellevue.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Chinese
  • Vietnamese
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Subaru

Reviews (401)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new or better than expected upon return. The team receives strong recognition for professionalism, friendliness, and a customer-first approach. Communication stands out as a key strength, with customers appreciating regular text and call updates throughout the repair process. Timeliness is another highlight, as numerous customers noted their vehicles were completed ahead of schedule. A few customers mentioned isolated concerns around communication gaps, alignment not being addressed, or minor finishing details, reflecting areas where some felt expectations were not fully met. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop to friends and family.
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"EXCEPTIONAL above and beyond customer service!!! The results of the collision repair was perfection! The car looked like it came directly from the factory!"
"Highly efficient, very professional shop doing excellent work. I greatly appreciate the speed with which they repaired ..." Read more
"... the final pickup. The quote was straightforward, the work was done on time, and the quality was excellent. Im very comfortable recommending them, especially ..." Read more
"... polished very well upon delivery. I got the feeling that the team cared about my vehicle as though it was their own, and took great care to clean the car before delivery." Read more
"Their service was excellent. All the employees were very kind and professional. I strongly recommend this shop ..." Read more
"Great attention to detail and the repair was completed several days ahead of the expected date"
"... experience. Everyone I talked to was so kind and helpful. The repair was done so much earlier than I was expecting and looks perfect. The coordination with the rental ..." Read more
"Dropped off my car Tuesday afternoon and got it back Friday. Super fast and my car looks like new!! Great service!!!"
"Thank you for finishing a week before expected! Car looks brand new inside and out. Also appreciate ..." Read more
"... done. The car was returned in sparkling condition. Our only wish was that it could have been completed sooner. We left the car on 9:10 and work was finished 926. ..." Read more
"... and beyond to help fix my car. They were awesome. Great communication with daily updates and the repair was outstanding. Id only take my cars to Fix for Autobody repairs." Read more
"Amazing work, friendly workers. Every day send me information about repair- its cool. Love you thank you"
"The communication was extremely poor overall."
"Fast work, and very clear communication. Thank you!"
"Communication was very minimal, and was initiated by me every time."

My Experience

I am really happy how well you communicate with the customer. I was kept informed every step of the way and never had to call to ask what was going on.

Likely to Recommend

Absolutely, if a friend/family member was not in a rush.

Repair Quality

They even partnered with a local Subaru dealership for assistance with my Subaru's broken sunroof when they couldn't figure out the issue, which speaks to their customer-centric professionalism.

Customer Service

Knocking off a star for having to wait 2 weeks to have my car worked on.

Returned Clean

My Experience

Best shop and best service! Thank you for everything!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Could not have been a better experience.

Customer Service

They were more proactive and communicative than any other auto repair place I've been to before.

Returned Clean

Likely to Recommend

Repair Quality

Excellent work great updates on timeline and expectations and very knowledgeable

Customer Service

My Experience

I was so happy with the customer service and the work done. The fact that I could drop my enterprise rental car and pick up my car in one trip was amazing. The work was finished early and I got text updates all along the way. It’s never awesome when you have to part with your car but working with FIX made it as positive as it could possibly be.

My Experience

You do beautiful work...thanks a bunch!

My Experience

Everyone was fabulous. No surprises. Excellent work on time and within budget. I will definitely recommend Fix Auto to friends in need.

Likely to Recommend

Repair Quality

Very pleased with the repair and the process.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Really great service and communication. Did a great job on my car.

Customer Service

friendly, genuine, not super corporate (which i like)

Returned Clean

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Repair Quality

Customer Service

Everyone from the receptionist to Ryan went out of their way to make this experience as painless as possible. Thank you for instilling a strong level of confidence in my trusting the whole process!

My Experience

Ryan was very straight forward in communication from end to end. The repairs were done well and my whole experience was very professional.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very professional and quality work!!!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Ryen, Jon and the team at Fix are the best in the business. There is no better place to take your vehicle.

Likely to Recommend

Repair Quality

The Fix team is first rate. I would recommend Fix to any of my friends or others in need of auto body repair.

Customer Service

Customer service is fantastic. They kept me informed about the progress of the repair and did an amazing job.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Was very pleased with Fix Auto for their professionalism, both the front desk and mechanics. . They kept me posted on how everything was going in a timely manner. I would recommend them to anyone

Likely to Recommend

Repair Quality

Speedy service and car looks great.

Customer Service

My Experience

Done on time and completely new looking!

Likely to Recommend

Repair Quality

Excellent work and back to new. Kept me updated and smooth process.

Customer Service

Returned Clean

My Experience

Amazing work, friendly workers. Every day send me information about repair- it’s cool. Love you thank you

Likely to Recommend

Repair Quality

Appreciate it! Great works with my LexusES, friendly guys from this company. 10/10

Customer Service

Returned Clean