Fix Auto Cathedral City

My Experience - 5.0/5.0 -

Kaitlyn Sarah and Vincent took such good care of me. Communication was very good. Kept me informed every step of the way of the progress. I got my car back in a timely manner. And it looked brand new the way they cleaned it up. I will highly recommend fix auto do all of my friends and family. Again, thank you so much.

Likely to Recommend - 5.0/5.0 -

Definitely. All of my friends and family and people I work with.

Repair Quality - 5.0/5.0 -

Great job

Customer Service - 5.0/5.0 -

Everyone that I worked with,Kaitlyn,Vincent and Sayra were so polite. Explained everything that went on went over everything with me. They are very professional. And great personalities. Thanks for excellent work.

Returned Clean

My Experience - 5.0/5.0 -

I have never been treated with more courtesy and sweetness than from your front office staff. Their knowledge and follow up is just not seen any more…I felt an immediate bond with all three of them. Thank you

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The work was most professional and the car looked perfect. Vincent, Kaitlyn and Sayra kept me informed every step of the way. They were kind and generous with their time. They all made feel ok again after the accident.

Customer Service - 5.0/5.0 -

Everyone was professional, and kind (see first box)

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great work!! Came in twice recently. Once for a dent in my back bumper, another for a dent in my hood. Both came out perfect. Really friendly service also.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Fix Auto Cathedral city exceeded my expectations in repairing my Mercedes. The workmanship was excellent and highly professional. My car looks like a new vehicle. The office works were very friendly and courteous. They all worked together with the manager, Vincent to finish the job exactly the day promised. It was a pleasure to work with this professionals. Highly recommended.

My Experience - 5.0/5.0 -

Kaitlyn, Sayra and Vincent were very friendly, explained the process well. I received texts with updates, felt like I knew how far along the car was the whole time! Could not be happier!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

FixIt was great! Lots of updates. 2 1/2 weeks (I expected longer). They and your team were great.

Customer Service - 5.0/5.0 -

Absolutely excellent

My Experience - 5.0/5.0 -

My rating for Fix Auto ⭐️⭐️⭐️⭐️⭐️ I am 100% satisfied with how they left my car after the repairs. Super friendly and caring staff, I didn’t have to worried about dealing with the insurance nor the rental car, they handle it well. I recommend Fix Auto 100%

My Experience - 5.0/5.0 -

An outstanding experience!!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent experience

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

We had just arrived in town Friday afternoon when our window regulator broke on the driver’s window for our Class C Motorhome. We were in a real bind as the window was completely down and would not close. We pulled into the shop, they quickly diagnosed the problem and were able to fix it and get us back on the road in just a few hours. We slept safe and sound that night thanks to their help!

Likely to Recommend - 5.0/5.0 -

Had a great experience I totally recommend it

Repair Quality - 5.0/5.0 -

Staff very kind and Kaitlyn updated on this matter in the entire process since the beginning through the end, it took a couple of weeks but I'm happy with results.

Customer Service - 5.0/5.0 -

Costumer service was great once more very well satisfied with Kaitlyn who kept me updated with the whole process of my car

Returned Clean

My Experience - 5.0/5.0 -

Promised repair would be 3-5 days, picked up on fourth day. Great work and communication.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great job with repairs and within the time they committed to complete.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Fix Auto is great. They were courteous and informative. They kept me up to date on the status of my repair and finished with the repairs on the day they promised.

Customer Service - 5.0/5.0 -

Employees were outstanding.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great service from start to finish

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Great staff !! Great job the best of the best

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great job

Customer Service - 5.0/5.0

Returned Clean

My Experience - 0.0/5.0 -

Most unprofessional encounter with this auto body shop. I’m not happy with the customer service what so ever

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

Not happy at all with the customer service. Also if your insurance is paying for your car to be fixed, it’s unfortunate that you can’t get a new piece put on, instead just recycled the already damaged piece. If you ever get in a car accident look for a different auto body shop instead of coming here.

Customer Service - 0.5/5.0 -

Not happy at all with the customer service. Also if your insurance is paying for your car to be fixed, it’s unfortunate that you can’t get a new piece put on, instead just recycled the already damaged piece. If you ever get in a car accident look for a different auto body shop instead of coming here.

Returned Clean

My Experience - 5.0/5.0 -

Fix Auto Cathedral City does fantastic work. I have referred some of my customers to them when their cars needed repairs. Gloria runs a very efficient business and her staff is extremely friendly and courteous. I highly recommend Fix Auto Cathedral City.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Awesome job. Thanks for the quick and beautiful service.

Likely to Recommend - 5.0/5.0 -

Absolutely

Repair Quality - 5.0/5.0 -

The staff did a great job and in a very reasonable amount of time. Excellent repair.

Customer Service - 5.0/5.0 -

Superb customer service.

Returned Clean