Fix Auto Clackamas

4.9 (1,399reviews)
97%
15679 SE 135th St, Unit D,  Clackamas,  OR  97015
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Shop AssistantSparkles

In operation 6 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, Fix Auto Clackamas can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, Fix Auto Clackamas claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (1,399)

Customers say
Overall Customer Satisfaction
Customers consistently praise Fix Auto Clackamas for exceptional service quality, with many highlighting the professional and friendly staff who go above and beyond expectations. Communication stands out as a major strength, with customers appreciating regular text updates, clear explanations of repair processes, and proactive notifications about any delays. The timeliness of repairs receives positive feedback, with many customers noting their vehicles were completed on schedule or even earlier than expected. A particularly appreciated touch is the thorough cleaning and detailing of vehicles before return, often exceeding customer expectations. The shop demonstrates strong attention to detail in repairs, with many customers stating their vehicles look brand new after service. While a few customers experienced longer repair times due to parts availability or quality standards, the majority express high satisfaction and willingness to recommend the shop to family and friends.
AI-Generated from reviews written in the last 12 months
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"Could not be happier. Fixed properly at a fair price and everyone was professional and friendly."
"These people are the best. Our car was in and out in 8 days and looks amazing. I dont think I could ..." Read more
"The external body damage was completely fixed with a lifetime warranty. Our car looks like new. ..." Read more
"Have you never had a better experience with auto work before outstanding customer service timely repairs ..." Read more
"Very pleased with the results, looks like a new car where they repaired it."
"So appreciated it was finished quickly!"
"Did a great job fixing my car and the job was complete within 4 days!"
"These people are the best. Our car was in and out in 8 days and looks amazing. I dont think I could be happier with the service"
"Got the car back in just a few days"
"It was actually ready sooner."
"Very friendly staff with clear communication!"
"They were great! Appreciated the text updates. I recommend them to family, friends and everyone."
"Great communication every step of the way And completed in a timely fashion. Car was washed ..." Read more
"Everything was quick and painless. They communicated very well and walked me through the whole process, and made me feel very well taken ..." Read more
"Daily texts. Loved the regular updates."

My Experience

Great (and friendly) communication. Kept me updated on my progress and saved me Some money by taking care of additional damage whale the car was in parts! I really appreciated the wash inside and out!

My Experience

Angela and Kelsey were great to work with and our car was ‘ready’ ahead of schedule. Thank you, Fix Auto. Bob and Mary Resnick

My Experience

Likely to Recommend

Repair Quality

They took their time. They did a very good job. They made sure the paint matched. I couldn’t complain if I wanted to.

Customer Service

Great work!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent job!

Customer Service

Super communicative and great service!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you my truck looks perfect, your shop and team made the process perfect and stress free. Loved being kept upto date along the process. And your employees were very nice and professional

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Great quality, and communication from the mechanics. Even detailed the inside! Highly recommend.

Customer Service

great communication and nice people

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Thank you for the wonderful job you did on my Prius. You made my 16 year old car look practically new!

Likely to Recommend

Repair Quality

The body work is outstanding.

Customer Service

Great communication.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Kelsey was really good about communicating on what was happening with the car and answering all the questions I had. Angela was extremely friendly and fun to talk to while waiting just a short time for Kelsey. I loved how the car was cleaned inside as well as outside. I will use Fix It every time should that need arise!

Likely to Recommend

Extremely likely

Repair Quality

The car looks amazing

Customer Service

Kelsey was amazing in every aspect staring with giving me a quote. Angela, who works the front is extremely nice and very professional.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very professional,friendly & helpful

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Everyone at Fix Auto was so helpful and communicative! I appreciate their support and expertise throughout this whole process.

Customer Service

I would repeat what I said before - very helpful, friendly, and communicative!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

They worked with me on my appointment because I had some issues that they had to work around. Plus my car was so clean when I picked it up I was surprised. They cleaned it inside and out and it was a mess. My 2nd time it was in for repair.

Likely to Recommend

Extremely professional

Repair Quality

I had issues and they worked with me to get my car done. Plus my car was so clean when I picked it up I was surprised and extremely happy with complete service.

Customer Service

Very friendly and helpful

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Thanks a lot great communication

Customer Service

Great communication

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

As far as I can see, everything looks good

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